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Customer Service Representative

Manada Technologies, Inc., Celebration, Florida, United States

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Manada Technology is looking for an on-site Customer Service Representative to join our team.

We are looking for someone with a very positive attitude with a strong work ethic. This person should be a great listener, a strong communicator, and diligent in completing tasks. They should have exceptional organizational skills and excellent attention to detail. The ideal candidate should have the ability to drive customer and client satisfaction. Finally, our customer service representative should be comfortable, being an escalation point for our customers and someone who can address product and service issues.

This Customer Service Representative will support our Regional Directors in managing escalations and workflows from Manada's partners and customers.

This is an on-site position in Celebration & not a remote position

8 AM - 4:30 PM

$18 Hourly

Knowledge and experience in Microsoft Outlook, Word, and Excel

Basic understanding of ordering, scheduling, route management, and dispatch services

Excellent attendance record

Strong time management skills

Ability to operate standard office equipment (e.g., computers, printers, photocopiers, etc.)

Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests

General knowledge of office management practices and procedures in general.

401k

Paid Time Off

Medical benefits

Health

Dental

Vision

Paid Training

Opportunity to Grow and Develop your Career

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