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Communications Officer

Inside Higher Ed, Savannah, Georgia, United States, 31441

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Job Details

Job Title:

Communications Officer

Location:

Statesboro, Georgia

Regular/Temporary:

Regular

Full/Part Time:

Full-Time

Job ID:

292762

About Us Georgia Southern University is the state’s largest and most comprehensive higher‑education center south of Atlanta. With nearly 150 degree programs at the bachelor’s, master’s, and doctoral levels, it is a Carnegie Doctoral/R2 “high research” university serving more than 29,500 students from all 50 states, Washington D.C., Puerto Rico, and 106 nations. The university operates three vibrant campuses – Statesboro, the Armstrong Campus in Savannah, and the Liberty Campus in Hinesville – and is accredited by the Southern Association of Colleges and Schools and by several professional and academic associations. Georgia Southern is recognized as an intellectual catalyst in southeast Georgia and as one of “America’s Best‑In‑State Employers” for 2025.

Job Summary Monitor all radio traffic and transmit all information to Public Safety personnel in the field. Manage all incoming and outgoing communications and maintain operating functions of the communications center, including recording information in the records management system. This position is a Campus Security Authority (CSA) under the Jeanne Clery Act and is responsible for reporting campus crimes and ensuring compliance with safety policies.

Responsibilities

Provides directory assistance to callers after normal business hours

Assists students, faculty, staff and visitors with general information and campus event locations

Follows all safety and other risk management policies in performance of work

Maintains and cleans equipment and work areas

Ensures confidentiality of information obtained from GCIC/NCIC

Maintains logs and all certifications required by state law with reference to GCIC operations

Operates Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver’s license information and vehicle information

Enters all stolen property and wanted persons into the GCIC system

Monitors radio traffic and transmits necessary information

Monitors 24‑hour receiver of all fire and intrusion alarms on campus

Monitors emergency call boxes throughout campus and campus‑wide surveillance system

Dispatches housing, emergency and maintenance calls after regular business hours

Required Qualifications Educational Requirements:

High School Diploma or equivalent

Other Required Qualifications:

Must successfully complete a 40‑hour training program within the first six (6) months of employment to obtain certification as a Communications Officer through the Georgia Peace Officer Standards and Training Council (POST)

Required Experience:

One (1) or more years of general office work experience

Preferred Qualifications Preferred Experience:

One (1) or more years of work experience as a dispatcher

Compensation Proposed Salary: $18.12 – $22.21 per hour (non‑exempt, biweekly pay)

Required Documents

Resume

Cover Letter

Three (3) Professional References

Knowledge, Skills & Abilities Abilities:

Consistently exhibit engaging customer service

Ability to support various constituencies served by the University

Proven proficiency with computers including Microsoft Office, Google, and/or applications required for the position

Ability to learn and operate Georgia Crime Information Center computer

Ability to make quick decisions under stress and handle crisis situations via the telephone

Ability to multi‑task and prioritize calls and requests based on policy and nature of incident

Knowledge:

Adhere to University policies and procedures to meet Institutional goals and support the University’s mission for student success

Understanding of emergency operating procedures

Skills:

Effective communication (verbal and written), organizational and human relations skills

Application Timeline Open Until Filled. Application review may begin as early as December 9, 2025.

Contact Information Human Resources – Phone: (912) 478-6947 | Email: hrservice@georgiasouthern.edu

Technical Support – USG Service Desk: Phone (877) 251-2644 | Email: support@usg.edu

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check, credit check (if applicable), and verification of credentials. Applicants may be subject to a pre‑employment drug test.

Offers are made under applicable federal and state laws, University statutes, and Board of Regents policies.

Applicants must be legally authorized to work in the United States for the duration of employment without assistance.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Proof of a valid driver’s license upon hire and throughout employment.

Georgia Southern is a Tobacco and Smoke‑Free Community.

Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Work generally performed in an office environment.

Workweek may occasionally extend beyond 40 hours.

Travel may be required.

Working with high‑stress situations.

Stand, bend, walk and lift as needed throughout the day.

May be required to work a rotating shift or work when scheduled, including evenings, weekends, and holidays.

Requires after‑hours on‑call service.

Background Check

Position of Trust

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