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Account Assistant

Home Perfect Exteriors, Chesterfield, Missouri, United States, 63005

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Home Perfect Exteriors is hiring an Account Assistant to support our sales and estimating teams by managing insurance claim follow-ups and maintaining accurate customer files. This role focuses on communication with insurance adjusters, document organization, and keeping projects moving through the insurance process.

Key Responsibilities

Call insurance adjusters for claim status updates, supplements, and approvals

Follow up consistently to prevent stalled claims

Upload and organize insurance documents and estimates

Update job files and log communications in AccuLynx

Communicate with homeowners when documents or signatures are needed

Support salesmen and estimators with insurance-related information

Productivity Expectations

25–30 job file notes and updates

15–30 documents uploaded daily

Qualifications

Strong phone and communication skills

Highly organized with attention to detail

Insurance or construction office experience preferred

Structured workflows and clear expectations

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