The Home Depot Professional Sales and Customer Support Team is committed to providing an exceptional experience for our professional customers, which include contractors, property owners, and commercial clients. Our team is involved in every step of the Pro customer journey, offering efficient order fulfillment, safe loading, and expert product recommendations tailored to each unique project.
Members of the Professional Sales and Customer Support Team are responsible for building and nurturing strong professional relationships with Pro customers. They proactively drive sales by utilizing their product knowledge, promoting loyalty programs, and making personalized recommendations, all while delivering outstanding service that caters to individual project needs.
Key Responsibilities:
Assist at the Pro Desk, ensuring efficient operations and customer satisfaction.
Load materials accurately and safely for Pro customers.
Manage deliveries while resolving any issues that may arise.
Provide specialized paint and product expertise to enhance customer projects.
Collaborate with team members to maintain a clean, organized, and safe environment.
Monitor inventory levels and execute sales initiatives effectively.
Communicate Home Depot's value and advantages over competitors.
Meet or exceed monthly sales goals and other performance metrics.
Bilingual communication skills are beneficial in certain locations based on customer needs.
Location: YUMA, AZ