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Client Relationship Associate

Hopesglobalgetaways, Winston Salem, North Carolina, United States, 27104

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Overview

We are seeking motivated, service-oriented professionals to join our team as Client Relationship Associates within our travel services division. In this remote role, you will support clients throughout their travel journey from initial consultation to post-trip follow-up ensuring a seamless, personalized experience. You will assist with coordinating customized vacations while strengthening long-term client relationships through proactive communication and exceptional service. This opportunity is ideal for individuals who enjoy customer engagement, organization, and working independently in a flexible remote environment. Training and certification are provided. Multiple openings available. Key Responsibilities

Serve as a primary contact for client travel needs

Assist with planning and coordinating flights, hotels, cruises, tours, and vacation packages

Provide personalized recommendations aligned with client requirements and budgets

Manage reservations, confirmations, travel updates and adjustments

Maintain consistent communication to ensure client satisfaction

Accurately document client information and booking details

Monitor travel trends, promotions, and supplier updates

Encourage repeat and referral business through relationship‑building

Qualifications

Strong communication skills

Customer service, account support experience preferred

Detail‑oriented with strong time management abilities

Comfortable navigating multiple digital systems and platforms

Self‑motivated and able to work independently

Reliable internet connection and home office setup

Must be 18+ years old

Must reside in an eligible hiring region

Compensation & Structure

Remote independent contractor opportunity

Flexible scheduling (part‑time or full‑time)

No income cap earnings tied to performance

Ongoing professional training and mentorship

Why Join Our Team?

Flexible work‑from‑home schedule

Access to industry‑leading travel tools and supplier partnerships

Travel discounts and exclusive perks

Clear path for advancement into senior advisory or leadership roles

Supportive, growth‑focused team culture

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