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Customer Service Representative

U-Haul, Springfield, Missouri, us, 65897

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Why consider this job opportunity

$100 hiring bonus and additional $300 cash bonus upon certification completion

Opportunities for career advancement within the organization

Comprehensive benefits including health insurance, life insurance, and 401(k) Savings Plan

Reimbursement programs for gym memberships and mental wellness apps

Employee Stock Ownership Plan (ESOP) and discounts on various products and services

On-the-job education and training provided through U-Haul University

Job Responsibilities

Assist customers with U-Haul products and services both inside and outside the center

Use smartphone-based U-Scan technology for managing rentals and inventory

Move and hook up U-Haul trucks and trailers while ensuring cleanliness and functionality

Answer customer inquiries and provide education on products and services

Participate in ongoing education through U-Haul University and perform other assigned duties

Required Qualifications

Valid driver’s license with a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs

Willingness to work in environments with moderate risks or discomforts

Availability to use protective clothing or gear as necessary

Preferred Qualifications

Previous experience in customer service or related fields

Interest in pursuing certifications offered by U-Haul, such as for filling propane or driving a forklift

Strong communication and interpersonal skills

Ability to work flexible hours, including weekends and holidays

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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