Sr. Director - Central Processing & HLDS

Sr. Director – Central Processing & HLDS

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

Shift

Day (United States of America)

A Brief Overview

The Senior Director of Central Processing Department (CPD) supervises, assigns and directs all activities of personnel performing sterile processing functions. Has authority and responsibility for the operations of Central Sterile Processing Department, including staffing, budgets, customer service and productivity. Provides oversight for all system‑wide high level disinfection practices. Serves as the subject matter expert in sterilization/high level disinfection, guiding the organization to ensure all processes are compliant with State, Federal, Joint Commission, AAMI, AORN, CDC and CMS laws or regulations.

Plans, organizes, develops, coordinates, manages, evaluates and directs the daily operation and activities of all sterile processing for the hospital.

Maintains quality and regulatory records and provides reports as required. Assures customer satisfaction.

What You Will Do

• Business Management: Plans, organizes, develops, coordinates, directs and evaluates the daily ongoing activities of the department.
• Oversees the surgical picking and preparation process.
• Directs activities related to customer requirements, budget challenges, human resource needs and plans for new business development.
• Maintains established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.
• Establishes departmental metrics and facilitates implementation of process changes that positively impact the sterilization and surgical operations.
• Maintains an environment of continuous improvement with CPD and surgical team leaders.
• Manages business and value implications/analyses for current and prospective technologies and procedural care.
• Ensures proper allocations of staffing resources to maximize productivity and budget.
• Coordinates with supply chain management to ensure adequate levels of supplies and to manage current and long‑term capital holdings including service contract analytics, capital replacement planning.
• Proactively identifies operational opportunities and problems related to the clinical, research and academic missions of the department.
• Coordinates with indirect support departments including facilities and environmental services to maintain environmental systems.
• Maintains oversight of the CHOP community for CPD.
• Has responsibility for high level disinfection and sterilization program across the CHOP enterprise.
• Collaborates with area‑specific leadership to assess HLD/S needs and develops plans of action as needed.
• Works to achieve continual readiness through regulatory control initiatives. Develops systems to facilitate regulatory compliance.
• Develops regulatory expertise in nursing and medical operations teams.
• Works collaboratively with leaders and other key stakeholders to prioritize and plan for infection prevention‑related education.
• Assures that curricula content is consistent with practice expectations and regulatory requirements.
• Develops systems for focused education for specific departments or phenomena identified in risk assessments.
• Provides internal expertise, education and advocacy.
• Identifies opportunities for standardization of processes, supplies, and equipment across the CHOP enterprise.
• Creates strategic plan and aligns it to CHOP overall plans for growth and capacity.
• Responsible for developing the department vision and for preparing and implementing departmental goals and objectives to achieve the vision.
• Keeps staff informed of current trends and participates in infection, safety and quality control programs.
• Develops relationships and partners with surgical services leadership, including surgeons and nurses to understand volumes and clinical requirements.
• Actively establishes common metrics and refines them.
• Consults with Vice President of Supply Chain and department managers regarding budget requests; establishes priority of competing requests.
• Develops and enforces policies and guidelines for supplier representatives that interact with the department.
• Thorough knowledge of systems: instrument tracking – CPM, case cart – EPIC, supply chain – Infor, and CHOP administrative systems.
• Demonstrates financial responsibility and accountability through effective use of resources.
• Provides overall direction and coaching to departmental managers and supervisors.
• Manages staff matters, including staffing planning, supervision of support personnel and interpretation of CHOP personnel policies.
• Provides line of sight for CPD department vision and aligns individual goals.
• Coordinates administrative functions and new hire requisitions.
• Collaborates with Vice President of Supply Chain and department managers to maintain staffing levels.
• Oversees the development and execution of in‑service education programs.

Education Qualifications

• Master's Degree in business or healthcare related field – Required

Experience Qualifications

• At least seven (7) years experience working in the sterile processing department – Required
• At least three (3) years working in cross‑functional teams, including internal employees, consultants, contractors, and vendors – Required
• At least seven (7) years experience in an acute, academic hospital setting – Preferred
• Experience directly managing the sterile processing department. Experience with a union shop – Preferred
• Experience in healthcare and/or business process reengineering – Preferred

Skills And Abilities

• Advanced proficiency with project management and communication tools (e.g., Visio, PowerPoint, Excel, and Word).
• Knowledge of healthcare business processes and departmental operations in a healthcare setting; understanding of healthcare data, operations and reporting/analytical tools.
• Ability to prioritize work, strong organizational skills and initiative to improve processes.
• Change agent demeanor; flexible thinker who adapts quickly to a changing environment.
• Understanding of current project management methodologies.
• Working knowledge of healthcare from acute, ambulatory, and industry perspectives.
• Team‑oriented, self‑starting individual.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce and global community. As a condition of employment, CHOP employees who have patient‑facing responsibilities must receive an annual influenza vaccine. EEO / VEVRAA Federal Contractor | Tobacco Statement

Salary Range

$100,000.00 – $375,000.00 Annually (Full‑time). This job is eligible for an incentive program.

#J-18808-Ljbffr