Director of Food And Beverage (San Francisco)
Fairmont San Francisco, San Francisco, California, United States, 94199
As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.
What you will be doing:
Inspire and drive innovative experiences and activations, menus and concepts, creating a destination of choice for both Hotel and external guest Participate as a Senior Leader in hotel wide strategic decision Lead and manage the day-to-day operations of the Food & Beverage Division ensuring all luxury service standards are followed Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profit Lead and support all Food & Beverage departments in the achievement of their financial and operational target Prepare annual budgets and administer in a fiscally responsible manner Implement effective control of food, beverage, labor and operating expenses throughout the F&B division Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service a swell as increase volumes and profit Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas Handle all guest complaints in the food and beverage division Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth Develop a high performing F&B Leadership Team and be invested in their growth Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness Follow department policies, procedures and service standard Follow all safety policies Other duties as assigned
Qualifications
Previous Food & Beverage experience in a senior leadership role required Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities Experience in a Forbes 5* environment preferred but not essential Experience in a union environment preferred Computer literate in Microsoft Windows applications required University/College degree in a related discipline Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revina Excellent communication and organizational skills Entrepreneurial mindset with strong interpersonal and problem-solving abilities
What you will be doing:
Inspire and drive innovative experiences and activations, menus and concepts, creating a destination of choice for both Hotel and external guest Participate as a Senior Leader in hotel wide strategic decision Lead and manage the day-to-day operations of the Food & Beverage Division ensuring all luxury service standards are followed Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profit Lead and support all Food & Beverage departments in the achievement of their financial and operational target Prepare annual budgets and administer in a fiscally responsible manner Implement effective control of food, beverage, labor and operating expenses throughout the F&B division Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service a swell as increase volumes and profit Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas Handle all guest complaints in the food and beverage division Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth Develop a high performing F&B Leadership Team and be invested in their growth Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness Follow department policies, procedures and service standard Follow all safety policies Other duties as assigned
Qualifications
Previous Food & Beverage experience in a senior leadership role required Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities Experience in a Forbes 5* environment preferred but not essential Experience in a union environment preferred Computer literate in Microsoft Windows applications required University/College degree in a related discipline Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revina Excellent communication and organizational skills Entrepreneurial mindset with strong interpersonal and problem-solving abilities