Job Title: Call Center Representative
Location: New York, NY 10004
Contract Duration: 8 Weeks
Shift: 5x7.50 hours
Required Skills & Experience:
Two (2) years of experience and Bilingual (facility specific).
Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Active listening providing full attention to callers to understand their concerns and needs.
Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Job Responsibilities:
Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
Other assignment as necessary.
Extensive phone experience and computer literate.
Benefits:
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.