Relationship Banker II (Northbrook Branch)
Regions Bank, Houston, Texas, United States, 77246
Overview
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities for growth. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to safeguarding private and personally identifiable information submitted by applicants. Information submitted will be reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience for job opportunities and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system.
Position Relationship Banker II
is responsible for meeting with customers and prospects in person and by phone to determine financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in a career with opportunities for growth, development, and upward mobility.
Core Mission Regions’ mission is to make life better for our customers and communities. The successful candidate should be driven and competitive, as well as motivated to work as part of a team to achieve a common goal. This requires strong ability to identify customer needs and effective communication skills.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
Provides a consistent optimal customer experience, which may include greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Owns and resolves customer issues
Refers customers to an internal team of experts when complex financial goals and needs are identified
Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible.
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the following for more information: https://fedregistry.nationwidelicensingsystem.org
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Position Type Full time
Compensation and Benefits Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target: Minimum: $51,193.42 USD
Median: $61,227.60 USD
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that one size does not fit all for benefits-eligible associates. The following is a synopsis of the benefits offered by Regions for informational purposes, not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please review the posted information in the career portal.
Location Location: Northbrook, Houston, Texas
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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Regions is dedicated to safeguarding private and personally identifiable information submitted by applicants. Information submitted will be reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience for job opportunities and will not be used for marketing, sold, or shared outside Regions unless required by law. Such information will be stored in accordance with regulatory requirements and Regions’ retention schedule for a minimum of three years. You may review, modify, or update your information by visiting the careers section of the system.
Position Relationship Banker II
is responsible for meeting with customers and prospects in person and by phone to determine financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in a career with opportunities for growth, development, and upward mobility.
Core Mission Regions’ mission is to make life better for our customers and communities. The successful candidate should be driven and competitive, as well as motivated to work as part of a team to achieve a common goal. This requires strong ability to identify customer needs and effective communication skills.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
Provides a consistent optimal customer experience, which may include greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Owns and resolves customer issues
Refers customers to an internal team of experts when complex financial goals and needs are identified
Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
This position is incentive eligible.
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the following for more information: https://fedregistry.nationwidelicensingsystem.org
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Position Type Full time
Compensation and Benefits Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target: Minimum: $51,193.42 USD
Median: $61,227.60 USD
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that one size does not fit all for benefits-eligible associates. The following is a synopsis of the benefits offered by Regions for informational purposes, not a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please review the posted information in the career portal.
Location Location: Northbrook, Houston, Texas
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
#J-18808-Ljbffr