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Customer Service Representative III

Medtronic, Granite Heights, Wisconsin, United States

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Why Consider this Job Opportunity:

Salary up to $61,200

Eligible for short-term incentive through the Medtronic Incentive Plan (MIP)

Comprehensive benefits package including health, dental, vision insurance, and tuition assistance

Flexible work environment with remote work options

Strong commitment to employee well‑being and career growth within a global organization

What to Expect (Job Responsibilities):

Represent the employer to both external and internal customers, addressing product‑related inquiries and managing customer orders

Oversee web‑based ordering processes and coordinate with management on customer credits and returns

Approve stock allocations, pricing allowances, and manage inventory systems to optimize service levels

Identify quality assurance complaints and facilitate resolution

Conduct inventory management at customer facilities using electronic data interchange (EDI) systems

What is Required (Qualifications):

High School diploma or equivalent

Minimum of 4 years of relevant experience in a related field

Strong communication skills, both verbal and written

Ability to manage customer interactions effectively

Proficiency in inventory management systems

How to Stand Out (Preferred Qualifications):

Previous experience in customer service or healthcare settings

Familiarity with electronic data interchange (EDI) systems

Knowledge of quality assurance processes in a healthcare context

Experience with inventory management and forecasting

Strong analytical skills to identify and resolve customer issues

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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