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Customer Service Representative III

Medtronic, California, Missouri, United States, 65018

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Employer Industry: Healthcare Technology

Why consider this job opportunity

Salary up to $61,200

Eligible for a short‑term incentive through the Medtronic Incentive Plan (MIP)

Flexible benefits package that includes health, dental, and vision insurance

Opportunity for career advancement and growth within a global healthcare leader

Supportive work environment that champions healthcare access and equity

Remote work position to enhance collaboration and work-life balance

What to Expect (Job Responsibilities)

Represent the employer to external and internal customers, addressing product‑related inquiries and clarifying customer orders

Manage web‑based ordering or registrations and handle customer credits and returns

Approve allocation of stock and manage pricing allowances and adjustments

Oversee inventories at customer facilities using electronic data interchange and inventory systems

Collaborate with management to address quality assurance complaints and ensure optimal service levels

What is Required (Qualifications)

High School diploma or equivalent

Minimum of 4 years of relevant experience in a customer service or healthcare‑related role

Ability to effectively communicate and interact with customers and team members

Strong problem‑solving skills to address customer inquiries and issues

Familiarity with inventory management systems and data analysis

How to Stand Out (Preferred Qualifications)

Experience in customer service or healthcare settings

Knowledge of electronic data interchange (EDI) and inventory management processes

Strong organizational skills and attention to detail

Ability to work independently and as part of a team

Familiarity with regulatory requirements in healthcare

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

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