Chicago, United States | Posted on 02/18/2026
Location:
Chicago, IL (Onsite – 5 Days per Week Required) Employment Type:
Full-Time Position Overview
A global freight forwarding organization is seeking an experienced Ocean Import Specialist to manage import operations. This role is responsible for full-cycle ocean import execution, ensuring accurate documentation, regulatory compliance, and seamless coordination with overseas agents, carriers, customs brokers, and clients. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple shipments simultaneously while maintaining high service standards for time-sensitive and high-value cargo. This position requires in-office presence five days per week. Key Responsibilities
Manage end-to-end ocean import shipments Coordinate bookings, shipment tracking, arrival notices, and final delivery scheduling Prepare and review documentation including bills of lading, commercial invoices, packing lists, and ISF filings Communicate daily with overseas agents, steamship lines, trucking providers, and customs brokers Ensure compliance with U.S. import regulations and customs clearance requirements Monitor shipment milestones and proactively resolve delays, documentation discrepancies, and exceptions Provide consistent shipment updates and maintain strong customer communication Coordinate drayage, warehousing, and final-mile delivery as required Maintain accurate shipment records and update all activity within the operating system Support continuous improvement of operational processes and service quality Requirements
3 to 7 plus years of ocean import experience within freight forwarding or international logistics Strong knowledge of transatlantic import processes and documentation Solid understanding of U.S. customs clearance procedures and ISF requirements Ability to manage multiple shipments in a fast-paced, deadline-driven environment Strong attention to detail, organization, and problem-solving skills Effective communication skills with internal teams and external partners Experience using CargoWise or similar freight forwarding software preferred Must be able to work onsite five days per week Preferred Experience
Familiarity with major U.S. ports and inland transportation coordination Experience managing high-volume accounts or time-sensitive cargo Spanish and English bilingual skills preferred but not required
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Chicago, IL (Onsite – 5 Days per Week Required) Employment Type:
Full-Time Position Overview
A global freight forwarding organization is seeking an experienced Ocean Import Specialist to manage import operations. This role is responsible for full-cycle ocean import execution, ensuring accurate documentation, regulatory compliance, and seamless coordination with overseas agents, carriers, customs brokers, and clients. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple shipments simultaneously while maintaining high service standards for time-sensitive and high-value cargo. This position requires in-office presence five days per week. Key Responsibilities
Manage end-to-end ocean import shipments Coordinate bookings, shipment tracking, arrival notices, and final delivery scheduling Prepare and review documentation including bills of lading, commercial invoices, packing lists, and ISF filings Communicate daily with overseas agents, steamship lines, trucking providers, and customs brokers Ensure compliance with U.S. import regulations and customs clearance requirements Monitor shipment milestones and proactively resolve delays, documentation discrepancies, and exceptions Provide consistent shipment updates and maintain strong customer communication Coordinate drayage, warehousing, and final-mile delivery as required Maintain accurate shipment records and update all activity within the operating system Support continuous improvement of operational processes and service quality Requirements
3 to 7 plus years of ocean import experience within freight forwarding or international logistics Strong knowledge of transatlantic import processes and documentation Solid understanding of U.S. customs clearance procedures and ISF requirements Ability to manage multiple shipments in a fast-paced, deadline-driven environment Strong attention to detail, organization, and problem-solving skills Effective communication skills with internal teams and external partners Experience using CargoWise or similar freight forwarding software preferred Must be able to work onsite five days per week Preferred Experience
Familiarity with major U.S. ports and inland transportation coordination Experience managing high-volume accounts or time-sensitive cargo Spanish and English bilingual skills preferred but not required
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