DPP
is seeking a
Genesys Cloud CX Developer
for a partially onsite opportunity in Columbia, SC.
Location : Partial onsite Tues., Wed., and Thurs. as needed in Columbia, SC. Hours : 8:30 am - 5:00 pm; some on-call and weekend work required. Duration : 12 months, with possibility of conversion; W2 position
Position summary:
Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows). Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications. Participate in and/or lead discovery and design workshops with business and technical stakeholders. Strong communication and presentation skills. Ability to mentor junior developers and influence architectural decisions. About the team:
The team is a mix of 10 Developers and Business System Analysts who are working on Contact Center Migration projects to Genesys Cloud system. Required technologies:
Genesys Cloud Java Script, Python, or Node.js REST APIs, JSON, and service integrations Hands-on experience with cloud platforms (AWS preferred) Nice to have:
Genesys Certifications such as:
Genesys Cloud CX Developer (CCX GCD) Genesys Cloud CX Architect (GCX ARC) Lucid Charts or other workflow modeling tools
Minimum required work experience:
6 years of application development, systems testing or other job-related experience. Required education/equivalencies:
Bachelor's degree in Computer Science, Information Technology, or other job-related degree; OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience; OR, 4 years job-related work experience (total 10 years without a degree) Interested? Learn more: Click the apply button or contact our recruiter
Harrison
at
Harrison.Donahue@dppit.com
to learn more about this position (# 26-00161 ).
Authorized US Worker
- US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
EOE/AA/V/D
DPP
offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with
DPP .
is seeking a
Genesys Cloud CX Developer
for a partially onsite opportunity in Columbia, SC.
Location : Partial onsite Tues., Wed., and Thurs. as needed in Columbia, SC. Hours : 8:30 am - 5:00 pm; some on-call and weekend work required. Duration : 12 months, with possibility of conversion; W2 position
Position summary:
Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows). Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications. Participate in and/or lead discovery and design workshops with business and technical stakeholders. Strong communication and presentation skills. Ability to mentor junior developers and influence architectural decisions. About the team:
The team is a mix of 10 Developers and Business System Analysts who are working on Contact Center Migration projects to Genesys Cloud system. Required technologies:
Genesys Cloud Java Script, Python, or Node.js REST APIs, JSON, and service integrations Hands-on experience with cloud platforms (AWS preferred) Nice to have:
Genesys Certifications such as:
Genesys Cloud CX Developer (CCX GCD) Genesys Cloud CX Architect (GCX ARC) Lucid Charts or other workflow modeling tools
Minimum required work experience:
6 years of application development, systems testing or other job-related experience. Required education/equivalencies:
Bachelor's degree in Computer Science, Information Technology, or other job-related degree; OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience; OR, 4 years job-related work experience (total 10 years without a degree) Interested? Learn more: Click the apply button or contact our recruiter
Harrison
at
Harrison.Donahue@dppit.com
to learn more about this position (# 26-00161 ).
Authorized US Worker
- US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
EOE/AA/V/D
DPP
offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with
DPP .