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Customer Service Representative

RAYMOND WEIL, New York, New York, us, 10261

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The Swiss family company RAYMOND WEIL was founded in Geneva in 1976 and holds a special place in the exclusive world of luxury watchmaking. Known for its independent, dynamic, and innovative character, the Brand actively contributes to the local economy and international watchmaking. RAYMOND WEIL continues to uphold its rich heritage of skillful craftsmanship and dedicated service.

Role Description This is a full-time on-site role for a Shipping Coordinator located in New York, NY. The Shipping Coordinator will be responsible for managing daily shipping and receiving tasks, maintaining inventory control, handling National Accounts such as Macy's, Bloomindales and other major accounts. Receiving import shipments from our Corporate HQ in Geneva. Additionally, the coordinator will work with our Customer Service and Sales Dept. to ensure all shipments are processed and shipped accurately and on time.

Qualifications

Strong Communication and Customer Service skills

Proficient in Inventory Management and Operations Management

Excellent Analytical Skills

Ability to work effectively in a fast‑paced, dynamic environment with minimum supervision

Attention to detail and strong organizational skills

Prior experience in a shipping coordinator or similar logistics role is a plus

Proficiency in using shipping software and MS Office, Excel, Word

Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field preferred

Ability to adapt to changes in business strategies and practices.

Seniority level: Entry level. Employment type: Full‑time. Industries: Retail Luxury Goods and Jewelry.

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