Lead Fulfillment Associate
Amazon, Hollister, CA, United States
Lead Fulfillment Associate
Lead Fulfillment Associates play a key role in supporting the operations team and associates to achieve strong results within Amazon fulfillment centers. They may serve as trainers, process assistants, shipping clerks, or in other production roles – all while ensuring safety, inventory accuracy and effective communication.
Role Types
ISS Representative: Responsible for maintaining the link between Corporate Retail Teams and the fulfillment center, reporting and re‑escalating tickets, and resolving items that cannot be received under normal conditions. Process Assistant: Helps manage daily department duties, allocates labor, leads meetings, assigns job duties, communicates with suppliers, escalates barriers, and executes standard work in safety, quality and productivity. Dock Clerk: Manages inbound flow, schedules appointments, communicates with carriers and management, plans inbound arrivals, ensures carrier compliance, manages buffers and leads dock personnel. Receiving Clerk: Schedules inbound deliveries using Advance Ship Notices, communicates with carriers, maintains up‑to‑date knowledge of appointments, monitors releases, trains backup clerks. Shipping Clerk: Corresponds with multiple shipping companies, uses their software to ship and track packages, coordinates trailers to dock doors and cross docks, and ensures proper processes under the Trailer Dock Release program. Non‑Inventory Receive Clerk: Works with Procurement to administer flow of non‑inventory goods, organizes supplies, corrugates, tracks missing shipments, stages product, operates PIT equipment and tracks goods on the computer. Regulated Waste Coordinator: Leads the waste program, manages hazardous waste disposal or resales in compliance with federal, state and local regulations, and collaborates with Operations and EHS teams for oversight. Amazon Robotics (AR) Quarterback: Monitors overall floor health of the robotic field, dispatches work for Amnesty Floor Monitors, coordinates with learning, RME and operations teams using real‑time data, and drives standard work practices. Floor Health Monitor: Performs tasks on the robotic floor such as restarting drives or providing amnesty processing assistance to station associates. Data Analyst: Provides data and analytical support for ACES initiatives, root‑cause investigation of defects, and compliance with ICQA‑related SoX requirements. Basic Qualifications
1+ years of Microsoft Office products and applications experience. High school diploma or equivalent. Flexible schedule – able to work weekends, nights, holidays, and shift work. Able to lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend, and reach. Work 40 hours per week, with overtime as required. Be 18 years of age or older. Preferred Qualifications
Completed Associate’s or Bachelor’s Degree. 1+ year of leadership experience directly managing others. 1+ year working in a similar environment (manufacturing, distribution, warehousing, large retail). Experience with performance metrics and lean process improvement. Excellent written and verbal communication, and interpersonal skills to coach, train and assist team members. Location: USA, CA, Hollister – $26.00/hr. Compensation includes base pay plus the highest available shift differential depending on selected shift. Additional earnings are possible through overtime and performance bonuses. Amazon offers benefits such as EAP, Mental Health Support, Medical Advice Line and 401(k) matching. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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ISS Representative: Responsible for maintaining the link between Corporate Retail Teams and the fulfillment center, reporting and re‑escalating tickets, and resolving items that cannot be received under normal conditions. Process Assistant: Helps manage daily department duties, allocates labor, leads meetings, assigns job duties, communicates with suppliers, escalates barriers, and executes standard work in safety, quality and productivity. Dock Clerk: Manages inbound flow, schedules appointments, communicates with carriers and management, plans inbound arrivals, ensures carrier compliance, manages buffers and leads dock personnel. Receiving Clerk: Schedules inbound deliveries using Advance Ship Notices, communicates with carriers, maintains up‑to‑date knowledge of appointments, monitors releases, trains backup clerks. Shipping Clerk: Corresponds with multiple shipping companies, uses their software to ship and track packages, coordinates trailers to dock doors and cross docks, and ensures proper processes under the Trailer Dock Release program. Non‑Inventory Receive Clerk: Works with Procurement to administer flow of non‑inventory goods, organizes supplies, corrugates, tracks missing shipments, stages product, operates PIT equipment and tracks goods on the computer. Regulated Waste Coordinator: Leads the waste program, manages hazardous waste disposal or resales in compliance with federal, state and local regulations, and collaborates with Operations and EHS teams for oversight. Amazon Robotics (AR) Quarterback: Monitors overall floor health of the robotic field, dispatches work for Amnesty Floor Monitors, coordinates with learning, RME and operations teams using real‑time data, and drives standard work practices. Floor Health Monitor: Performs tasks on the robotic floor such as restarting drives or providing amnesty processing assistance to station associates. Data Analyst: Provides data and analytical support for ACES initiatives, root‑cause investigation of defects, and compliance with ICQA‑related SoX requirements. Basic Qualifications
1+ years of Microsoft Office products and applications experience. High school diploma or equivalent. Flexible schedule – able to work weekends, nights, holidays, and shift work. Able to lift up to 49 pounds, stand/walk during shifts up to 12 hours, and frequently push, pull, squat, bend, and reach. Work 40 hours per week, with overtime as required. Be 18 years of age or older. Preferred Qualifications
Completed Associate’s or Bachelor’s Degree. 1+ year of leadership experience directly managing others. 1+ year working in a similar environment (manufacturing, distribution, warehousing, large retail). Experience with performance metrics and lean process improvement. Excellent written and verbal communication, and interpersonal skills to coach, train and assist team members. Location: USA, CA, Hollister – $26.00/hr. Compensation includes base pay plus the highest available shift differential depending on selected shift. Additional earnings are possible through overtime and performance bonuses. Amazon offers benefits such as EAP, Mental Health Support, Medical Advice Line and 401(k) matching. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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