L1 IT Helpdesk Specialist - Remote Support

A tech support company is seeking a reliable L1 Helpdesk Support representative to assist users with technical issues primarily related to Microsoft 365. Responsibilities include responding to support tickets and providing remote assistance while documenting actions. Ideal candidates will have experience in IT Helpdesk roles, possess strong communication skills, and be customer-focused. This role requires familiarity with remote support tools and a service mindset. #J-18808-Ljbffr