Remote Senior Specialist, Customer Quality & Insights

A leading healthcare solutions provider is seeking a Sr Specialist – Customer Quality in Atlanta, GA. This role serves as the primary liaison between clinical users and various teams to enhance customer experience and drive quality improvements. Responsibilities include analyzing customer complaint data, monitoring quality metrics, and delivering performance updates. Ideal candidates will have a Bachelor's degree and 2+ years of related experience, along with strong skills in customer-focused strategies and data analytics. Competitive salary range of $68,500 - $88,020 is offered. #J-18808-Ljbffr