Remote Senior Specialist, Customer Quality & Insights

A healthcare company in Annapolis is seeking a Sr Specialist – Customer Quality to serve as a primary liaison between clinical users and various teams. The role involves analyzing customer complaint data to drive quality improvements while owning quality metrics and ensuring customer satisfaction. A Bachelor’s degree and relevant experience in Quality or Customer Advocacy are preferred. The position offers a salary range of $68,500 - $88,020, comprehensive benefits, and a commitment to diversity. #J-18808-Ljbffr