Remote Senior Specialist, Customer Quality & Insights

A healthcare service provider seeks a Sr Specialist – Customer Quality in Baton Rouge, LA. This role acts as a liaison to improve customer experience, focusing on quality metrics, complaint analysis, and driving improvements. A Bachelor's degree is preferred, alongside 2+ years of relevant experience. Proficiency in data analytics and Excel is crucial. The anticipated salary range is $68,500 - $88,020, with benefits including medical coverage and paid time off. #J-18808-Ljbffr