Remote Senior Specialist, Customer Quality & Insights

A leading health services provider in Salt Lake City is seeking a Sr Specialist – Customer Quality to ensure exceptional customer experience. The role involves analyzing customer complaint data, driving quality improvements, and collaborating with multiple teams to enhance customer satisfaction. The ideal candidate should possess a bachelor’s degree and 2+ years in quality-related roles, paired with strong data analytics and project management skills. This position offers a salary range of $68,500 - $88,020, along with comprehensive benefits. #J-18808-Ljbffr