Director, Technology
Witt/Kieffer, Bethesda, MD, United States
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
POSITION SUMMARY The Director of Technology serves as AOTA’s technology leader, responsible for executing and institutionalizing a pre‑existing IT roadmap that aligns organizational priorities and long‑term goals. This role combines strategic leadership with hands‑on oversight to optimize technology systems, improve operational efficiency, enhance member and staff experiences, and ensure cybersecurity and compliance.
WORK ENVIRONMENT (Remote)
This position is fully remote with hybrid options in the Bethesda, MD Headquarters.
POSITION SPECIFIC DUTIES Strategic Leadership
Execute and institutionalize AOTA’s IT roadmap, prioritizing initiatives and driving cross‑department adoption.
Provide technically sound guidance and executive recommendations to the CFAO on technology strategy, vendor evaluation, and ROI assessment.
Maintain a collaborative relationship with business units to support change management, process improvements, and strategic transformation.
Build a culture of trust, transparency, and customer‑service focus within the IT function.
Report on IT initiatives and outcomes to leadership, ensuring alignment with organizational goals.
Leverage appropriate technical tools and knowledge‑sharing practices to support cross‑departmental training and business continuity.
Establish and maintain IT governance, policies, and standards, ensuring scalability and operational excellence.
Technology Operations and Infrastructure
Oversee and support staff and vendors responsible for operational support of technology tools and processes, including key platforms such as AMS, Salesforce, productivity, and collaboration tools.
Plan, lead, and execute critical technical initiatives, including system downgrades, cloud migration, platform optimizations, and ongoing product implementations and evolutions.
Serve as a technology expert, providing insight and best practices across the organization for current and future initiatives.
Maintain and adapt system and platform documentation to support operational continuity, transparency, and knowledge retention.
Ensure users across the organization have appropriate, timely support and advisory services by overseeing help desk operations, defining service standards, and ensuring accountability for resolution and user satisfaction.
Maintain oversight of a comprehensive security framework, including monitoring, reporting, regulatory compliance, and incident response planning and execution.
Oversee the seamless operation and maintenance of IT systems, ensuring security, reliability, and compliance with data privacy regulations and best practices.
Manage relationships with third‑party vendors and service providers to ensure technology services align with strategic objectives and deliver value.
Design and implement a robust cybersecurity framework to protect AOTA from evolving threats and proactively reduce risk.
Team Leadership and Development
Lead, mentor, and develop a high‑performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.
Define service standards, escalation paths, and performance metrics for the IT team.
Champion a customer‑service mindset within the IT function and instill accountability and ownership among team members.
Project and Financial Management
Lead the formulation, planning, and execution of all IS/IT projects, including defining project objectives, system requirements, scope, timelines, and resource needs to ensure alignment with organizational priorities.
Provide planning consultation and advisory services to departments on system development initiatives, ensuring solutions are scalable, integrated, and aligned with the IT roadmap.
Ensure on‑time, on‑budget delivery of technology projects through disciplined project management, change management, and cross‑departmental adoption.
Develop and manage the IT operating budget, ensuring efficient allocation of resources to drive organizational priorities.
Disaster Recovery and Business Continuity
Develop and maintain a comprehensive disaster recovery plan to ensure protection of critical data and continuity of operations during emergencies.
Proactively safeguard AOTA’s data assets through risk management, compliance initiatives, and continuous monitoring.
Position Requirements Education and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
8+ years of progressive IT leadership experience, including at least 5 years in a senior leadership role.
Proven success leading technology transformations, managing complex IT systems, and implementing strategic IT roadmaps.
Demonstrated ability to lead IT teams and foster a collaborative, high‑performance culture.
Nonprofit association or membership organization experience highly preferred.
Familiarity with ITIL, PMP, or cybersecurity certifications is a plus.
Knowledge, Skills, and Abilities
Extensive experience leading IT projects and system implementations, with a track record of delivering on‑time and on‑budget outcomes.
Strong project management and change management skills, driving adoption across decentralized teams.
Deep understanding of IT domains, emerging technology trends, AI applications, cybersecurity, data analytics, and IT infrastructure management.
Hands‑on experience with AMS and Salesforce, with the ability to manage multiple systems, implement security frameworks (e.g., MFA), and oversee IT operations.
Strong vendor and contract management experience, including ROI evaluation and strategic partnerships.
Exceptional communication, presentation, and influencing skills, with the ability to convey complex technical concepts to non‑technical stakeholders and engage at all organizational levels.
Demonstrated customer‑service focus, problem‑solving orientation, collaboration, and ability to instill these behaviors within teams.
Strong analytical skills with the ability to make data‑driven decisions in high‑pressure situations.
Ability to manage multiple projects and priorities in a fast‑paced, dynamic environment.
Commitment to AOTA’s mission, values, and delivering innovative technology solutions that enhance member and staff experiences.
Full‑Time/Part‑Time Full‑Time
Position Director, Technology
Exempt/Non‑Exempt Exempt
Req Number INF‑26‑00001
About the Organization AOTA was founded in 1917 and is the national professional association representing the interests of occupational therapy practitioners and students. With a current membership of approximately 65,000—comprising occupational therapists, occupational therapy assistants, and students—our community spans all 50 states, the District of Columbia, Puerto Rico, and beyond.
AOTA represents the broader occupational therapy profession in the United States, which includes more than 230,000 practitioners and students.
Headquartered in Bethesda, MD, AOTA is dedicated to promoting excellence in occupational therapy practice, education, and research. We advocate for improved access to health care, support the professional growth of our members, and advance the profession through resources, public education, and standard setting.
Mission To advance occupational therapy practice, education, and research through standard setting and advocacy on behalf of its members, the profession, and the public.
Vision 2030 Enriching life for ALL individuals and society through meaningful engagement in everyday activities.
This position is currently accepting applications.
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POSITION SUMMARY The Director of Technology serves as AOTA’s technology leader, responsible for executing and institutionalizing a pre‑existing IT roadmap that aligns organizational priorities and long‑term goals. This role combines strategic leadership with hands‑on oversight to optimize technology systems, improve operational efficiency, enhance member and staff experiences, and ensure cybersecurity and compliance.
WORK ENVIRONMENT (Remote)
This position is fully remote with hybrid options in the Bethesda, MD Headquarters.
POSITION SPECIFIC DUTIES Strategic Leadership
Execute and institutionalize AOTA’s IT roadmap, prioritizing initiatives and driving cross‑department adoption.
Provide technically sound guidance and executive recommendations to the CFAO on technology strategy, vendor evaluation, and ROI assessment.
Maintain a collaborative relationship with business units to support change management, process improvements, and strategic transformation.
Build a culture of trust, transparency, and customer‑service focus within the IT function.
Report on IT initiatives and outcomes to leadership, ensuring alignment with organizational goals.
Leverage appropriate technical tools and knowledge‑sharing practices to support cross‑departmental training and business continuity.
Establish and maintain IT governance, policies, and standards, ensuring scalability and operational excellence.
Technology Operations and Infrastructure
Oversee and support staff and vendors responsible for operational support of technology tools and processes, including key platforms such as AMS, Salesforce, productivity, and collaboration tools.
Plan, lead, and execute critical technical initiatives, including system downgrades, cloud migration, platform optimizations, and ongoing product implementations and evolutions.
Serve as a technology expert, providing insight and best practices across the organization for current and future initiatives.
Maintain and adapt system and platform documentation to support operational continuity, transparency, and knowledge retention.
Ensure users across the organization have appropriate, timely support and advisory services by overseeing help desk operations, defining service standards, and ensuring accountability for resolution and user satisfaction.
Maintain oversight of a comprehensive security framework, including monitoring, reporting, regulatory compliance, and incident response planning and execution.
Oversee the seamless operation and maintenance of IT systems, ensuring security, reliability, and compliance with data privacy regulations and best practices.
Manage relationships with third‑party vendors and service providers to ensure technology services align with strategic objectives and deliver value.
Design and implement a robust cybersecurity framework to protect AOTA from evolving threats and proactively reduce risk.
Team Leadership and Development
Lead, mentor, and develop a high‑performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.
Define service standards, escalation paths, and performance metrics for the IT team.
Champion a customer‑service mindset within the IT function and instill accountability and ownership among team members.
Project and Financial Management
Lead the formulation, planning, and execution of all IS/IT projects, including defining project objectives, system requirements, scope, timelines, and resource needs to ensure alignment with organizational priorities.
Provide planning consultation and advisory services to departments on system development initiatives, ensuring solutions are scalable, integrated, and aligned with the IT roadmap.
Ensure on‑time, on‑budget delivery of technology projects through disciplined project management, change management, and cross‑departmental adoption.
Develop and manage the IT operating budget, ensuring efficient allocation of resources to drive organizational priorities.
Disaster Recovery and Business Continuity
Develop and maintain a comprehensive disaster recovery plan to ensure protection of critical data and continuity of operations during emergencies.
Proactively safeguard AOTA’s data assets through risk management, compliance initiatives, and continuous monitoring.
Position Requirements Education and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
8+ years of progressive IT leadership experience, including at least 5 years in a senior leadership role.
Proven success leading technology transformations, managing complex IT systems, and implementing strategic IT roadmaps.
Demonstrated ability to lead IT teams and foster a collaborative, high‑performance culture.
Nonprofit association or membership organization experience highly preferred.
Familiarity with ITIL, PMP, or cybersecurity certifications is a plus.
Knowledge, Skills, and Abilities
Extensive experience leading IT projects and system implementations, with a track record of delivering on‑time and on‑budget outcomes.
Strong project management and change management skills, driving adoption across decentralized teams.
Deep understanding of IT domains, emerging technology trends, AI applications, cybersecurity, data analytics, and IT infrastructure management.
Hands‑on experience with AMS and Salesforce, with the ability to manage multiple systems, implement security frameworks (e.g., MFA), and oversee IT operations.
Strong vendor and contract management experience, including ROI evaluation and strategic partnerships.
Exceptional communication, presentation, and influencing skills, with the ability to convey complex technical concepts to non‑technical stakeholders and engage at all organizational levels.
Demonstrated customer‑service focus, problem‑solving orientation, collaboration, and ability to instill these behaviors within teams.
Strong analytical skills with the ability to make data‑driven decisions in high‑pressure situations.
Ability to manage multiple projects and priorities in a fast‑paced, dynamic environment.
Commitment to AOTA’s mission, values, and delivering innovative technology solutions that enhance member and staff experiences.
Full‑Time/Part‑Time Full‑Time
Position Director, Technology
Exempt/Non‑Exempt Exempt
Req Number INF‑26‑00001
About the Organization AOTA was founded in 1917 and is the national professional association representing the interests of occupational therapy practitioners and students. With a current membership of approximately 65,000—comprising occupational therapists, occupational therapy assistants, and students—our community spans all 50 states, the District of Columbia, Puerto Rico, and beyond.
AOTA represents the broader occupational therapy profession in the United States, which includes more than 230,000 practitioners and students.
Headquartered in Bethesda, MD, AOTA is dedicated to promoting excellence in occupational therapy practice, education, and research. We advocate for improved access to health care, support the professional growth of our members, and advance the profession through resources, public education, and standard setting.
Mission To advance occupational therapy practice, education, and research through standard setting and advocacy on behalf of its members, the profession, and the public.
Vision 2030 Enriching life for ALL individuals and society through meaningful engagement in everyday activities.
This position is currently accepting applications.
#J-18808-Ljbffr