
SaaS Client Success Lead - Retention & Growth
Unboxed Training & Technology, Richmond, VA, United States
A leading SaaS company is seeking a Client Success Manager to drive customer retention, expansion, and overall account growth. This role requires building trusted relationships with clients and ensuring a seamless post-sale experience. Ideal candidates must have over 5 years of experience in Customer Success or Account Management within a SaaS environment, with a proven record in renewals and expansion. The company offers competitive salary, ample paid time off, and a supportive workplace culture.
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