Contract Employee Relations Investigator
HireTalent - Staffing & Recruiting Firm, Lake Forest, IL, United States
Onboarding Schedule
Day 1 onsite in Lake Forest, IL to pick up equipment
First 1–2 weeks onsite in Lake Forest
After initial onboarding period, flexible onsite schedule (Lake Forest or Chicago office)
Day-to-Day Responsibilities
Conduct end-to-end investigations, including Title VII and non–Title VII matters (e.g., discrimination, workplace concerns)
Manage time-sensitive and complex investigations across various business functions
Perform intake interviews with reporters (including warm transfers when necessary)
Develop and map out investigation plans, including identifying key questions and stakeholders
Review investigation strategy with the Hiring Manager or relevant partners prior to proceeding
Conduct interviews with employees across the U.S.
Document findings thoroughly and objectively (fact-based, no emotional language)
Prepare detailed summaries and read out findings to leadership
Partner with Hiring Managers to review findings before formally closing cases
Proactively manage issues to prevent escalation
Volume
Handle approximately 5–10 investigations initially
Systems & Tools
SuccessFactors
EthicsPoint
ServiceNow (case tracking)
Experience with case management systems required
Qualifications
May consider candidates with 5+ years of relevant investigation experience in lieu of degree
#J-18808-Ljbffr
Day 1 onsite in Lake Forest, IL to pick up equipment
First 1–2 weeks onsite in Lake Forest
After initial onboarding period, flexible onsite schedule (Lake Forest or Chicago office)
Day-to-Day Responsibilities
Conduct end-to-end investigations, including Title VII and non–Title VII matters (e.g., discrimination, workplace concerns)
Manage time-sensitive and complex investigations across various business functions
Perform intake interviews with reporters (including warm transfers when necessary)
Develop and map out investigation plans, including identifying key questions and stakeholders
Review investigation strategy with the Hiring Manager or relevant partners prior to proceeding
Conduct interviews with employees across the U.S.
Document findings thoroughly and objectively (fact-based, no emotional language)
Prepare detailed summaries and read out findings to leadership
Partner with Hiring Managers to review findings before formally closing cases
Proactively manage issues to prevent escalation
Volume
Handle approximately 5–10 investigations initially
Systems & Tools
SuccessFactors
EthicsPoint
ServiceNow (case tracking)
Experience with case management systems required
Qualifications
May consider candidates with 5+ years of relevant investigation experience in lieu of degree
#J-18808-Ljbffr