Client Account Representative (Hybrid)
Staffing Solutions Enterprises, New York, NY, United States
Customer Account Representative
Location:
Solon, OH. Hybrid (Remote Mon/Thurs/Fri | In-office Tues/Wed + As Needed) -
Onsite Training for 2 Weeks Schedule:
Monday-Friday | 8:00 AM - 5:00 PM Pay Rate:
$20-$23/hour (Based on experience) Start Date:
ASAP Background & Drug Screen Required
Position Overview
A leading company in the flooring and surfaces industry is seeking a
Customer Account Representative
with strong B2B experience, order or account management skills, and excellent computer proficiency-including
SAP and Excel . This is a
90-day temporary position
with the potential for extension or hire, depending on performance and business need.
Key Responsibilities
Respond to customer inquiries: order status, product details, account updates, and delivery timelines
Accurately process orders via EDI, phone, email, and fax using SAP
Coordinate with logistics to provide freight quotes and shipping timelines
Collaborate with Sales, Credit, Marketing, and Production to resolve issues
Track inventory, identify product availability, and locate out-of-stock materials
Ship product samples as needed
Support billing, credit, and transportation inquiries across departments
Ensure customer satisfaction through professional and timely follow-up Required Skills & Qualifications
B2B Customer Service experience required
SAP and Excel proficiency required
Strong order or account management background
Excellent communication skills-written and verbal
Comfortable working across departments and managing multiple tasks
Minimum 3 years in a customer-facing or client-support role
High school diploma required; AA or BA degree preferred
Strong attention to detail and a problem-solving mindset
We look forward to your application!
#SSEIND #LI-JS1
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/
Solon, OH. Hybrid (Remote Mon/Thurs/Fri | In-office Tues/Wed + As Needed) -
Onsite Training for 2 Weeks Schedule:
Monday-Friday | 8:00 AM - 5:00 PM Pay Rate:
$20-$23/hour (Based on experience) Start Date:
ASAP Background & Drug Screen Required
Position Overview
A leading company in the flooring and surfaces industry is seeking a
Customer Account Representative
with strong B2B experience, order or account management skills, and excellent computer proficiency-including
SAP and Excel . This is a
90-day temporary position
with the potential for extension or hire, depending on performance and business need.
Key Responsibilities
Respond to customer inquiries: order status, product details, account updates, and delivery timelines
Accurately process orders via EDI, phone, email, and fax using SAP
Coordinate with logistics to provide freight quotes and shipping timelines
Collaborate with Sales, Credit, Marketing, and Production to resolve issues
Track inventory, identify product availability, and locate out-of-stock materials
Ship product samples as needed
Support billing, credit, and transportation inquiries across departments
Ensure customer satisfaction through professional and timely follow-up Required Skills & Qualifications
B2B Customer Service experience required
SAP and Excel proficiency required
Strong order or account management background
Excellent communication skills-written and verbal
Comfortable working across departments and managing multiple tasks
Minimum 3 years in a customer-facing or client-support role
High school diploma required; AA or BA degree preferred
Strong attention to detail and a problem-solving mindset
We look forward to your application!
#SSEIND #LI-JS1
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/