Leasing Consultant
SYNC Residential, Katy, TX, United States
Overview
SYNC at Kingsland Ranch is seeking an experienced, Spanish Bilingual Leasing Consultant to join our sales team! Candidates MUST be Spanish bilingual, have a minimum of 1 full year in a multifamily Leasing Consultant role, experience creating social media and marketing content, and have a valid Driver's License. This position has Sundays off with a rotating day off during the week; weekly shift hours are Monday, Wednesday, Friday 9am-6pm, Tuesday and Thursday 10am-7pm, and Saturday (alternating) 10am-5pm.
SYNC Residential was voted the 2026 #1 Best Place to Work in Multifamily by the Multifamily Insiders Network and the #2 Best Place to Work for Women In Multifamily. We offer full medical, dental, vision and other ancillary insurance benefits along with a robust 401(k) program with employer match and generous paid time off packages.
Responsibilities
Touring prospective residents while assisting them through the entire application and leasing process
Communicating and following up with prospects via the CRM
Managing incoming calls and inquiries from current and prospective residents
Creating social media content and marketing materials to promote the community
Completing outreach marketing within the neighborhood and at preferred employers
Completing audits of community website and online listing sites to verify all information is up to date and operating properly
Opening and closing model apartment and show units for touring
Ensuring move‑in packets and units are prepared for new residents
Planning and participating in resident events
Answers all telephone calls, stands and greets all in‑person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.
Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by property. Goals may fluctuate depending on the needs of each specific property.
Record all traffic and activities daily and applies company guest card and follow‑up programs in a prompt and consistent manner.
Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
Completes and reviews market survey to maintain current knowledge of local markets.
Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests. Follows up by phone on completed work orders each week.
Completes other administrative, marketing and other reasonable duties as assigned.
Marginal Duties
Make business and locator contacts weekly to promote the property and generate traffic
Executes lease paperwork and move‑in packet, following company policies regarding move‑in details including Day 1 walk‑through procedures with new resident and targets a zero defect move‑in experience.
Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort.
Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies.
Travels to suppliers to pick up parts and supplies as needed.
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.
Immediately record all marketing and traffic including emails, telephone calls, and in‑person visits on appropriate reports.
Lease apartments and be responsible for all paperwork involved in taking applications.
Files own guest cards and maintain according to established procedures.
Inspect model and available “market ready” units; communicate related service needs to Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, process applications for approvals. (i.e. credit check, rental history, etc.) Submit processed applications to Property Manager for approval. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move‑in on agreed date.
Immediately follow‑up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
Secure new resident’s signature(s) on appropriate paperwork prior to move‑in. Orient new residents to community.
Assist in monitoring renewals. Distribute follow‑up on renewal notices.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Represent the company in a professional manner at all times.
Design and implement and outreach (outside marketing) plan with property manager.
Allocate time for outside marketing. (Must provide your own transportation)
Experience Requirements
English‑Spanish bilingual required to best support the needs of our resident demographic
A minimum of one year of multifamily leasing experience is required
Previous marketing/ social media content creation required
Must work alternating Saturday shifts (10am‑5pm) and Tuesday/Thursday 10am‑7pm shifts
Previous experience with real estate, hospitality, and other service related industries preferred
High school graduate or GED is required
Proficient in Microsoft Office
Excellent verbal and written communication skills and interpersonal skills
Valid Driver's License required
Benefits
Monthly lease commissions ($125) and Resident Renewal Bonus ($125 shared)
Full medical, dental, vision coverage options with ancillary benefits available
Generous paid time off package
Employee rent discount (30% off market rent)
Performance and Expectations The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero‑defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well‑groomed professional appearance. Company‑approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic and team/project oriented. A flexible workweek is mandatory. The incumbent must be customer service oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.
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SYNC Residential was voted the 2026 #1 Best Place to Work in Multifamily by the Multifamily Insiders Network and the #2 Best Place to Work for Women In Multifamily. We offer full medical, dental, vision and other ancillary insurance benefits along with a robust 401(k) program with employer match and generous paid time off packages.
Responsibilities
Touring prospective residents while assisting them through the entire application and leasing process
Communicating and following up with prospects via the CRM
Managing incoming calls and inquiries from current and prospective residents
Creating social media content and marketing materials to promote the community
Completing outreach marketing within the neighborhood and at preferred employers
Completing audits of community website and online listing sites to verify all information is up to date and operating properly
Opening and closing model apartment and show units for touring
Ensuring move‑in packets and units are prepared for new residents
Planning and participating in resident events
Answers all telephone calls, stands and greets all in‑person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner. Schedules sales appointments. Converts prospect phone calls into property visits.
Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by property. Goals may fluctuate depending on the needs of each specific property.
Record all traffic and activities daily and applies company guest card and follow‑up programs in a prompt and consistent manner.
Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
Completes and reviews market survey to maintain current knowledge of local markets.
Receives and records resident service requests ensuring full and accurate information is taken; post completed service requests. Follows up by phone on completed work orders each week.
Completes other administrative, marketing and other reasonable duties as assigned.
Marginal Duties
Make business and locator contacts weekly to promote the property and generate traffic
Executes lease paperwork and move‑in packet, following company policies regarding move‑in details including Day 1 walk‑through procedures with new resident and targets a zero defect move‑in experience.
Assist in resident retention and relations programs in a manner inviting resident satisfaction and comfort.
Keeps leasing office and desks neat and orderly at all times and maintains office standardization system, including filing and forms supplies.
Travels to suppliers to pick up parts and supplies as needed.
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.
Immediately record all marketing and traffic including emails, telephone calls, and in‑person visits on appropriate reports.
Lease apartments and be responsible for all paperwork involved in taking applications.
Files own guest cards and maintain according to established procedures.
Inspect model and available “market ready” units; communicate related service needs to Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, process applications for approvals. (i.e. credit check, rental history, etc.) Submit processed applications to Property Manager for approval. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move‑in on agreed date.
Immediately follow‑up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
Secure new resident’s signature(s) on appropriate paperwork prior to move‑in. Orient new residents to community.
Assist in monitoring renewals. Distribute follow‑up on renewal notices.
Monitor advertising effectiveness. Gather information about market competition in the area and file.
Represent the company in a professional manner at all times.
Design and implement and outreach (outside marketing) plan with property manager.
Allocate time for outside marketing. (Must provide your own transportation)
Experience Requirements
English‑Spanish bilingual required to best support the needs of our resident demographic
A minimum of one year of multifamily leasing experience is required
Previous marketing/ social media content creation required
Must work alternating Saturday shifts (10am‑5pm) and Tuesday/Thursday 10am‑7pm shifts
Previous experience with real estate, hospitality, and other service related industries preferred
High school graduate or GED is required
Proficient in Microsoft Office
Excellent verbal and written communication skills and interpersonal skills
Valid Driver's License required
Benefits
Monthly lease commissions ($125) and Resident Renewal Bonus ($125 shared)
Full medical, dental, vision coverage options with ancillary benefits available
Generous paid time off package
Employee rent discount (30% off market rent)
Performance and Expectations The incumbent shall perform his/her duties using standard levels of productivity and dependability, ensuring completion in a timely manner and zero‑defect manner. A 50% closing ratio should be consistently attempted. Must be able to provide clear and consistent verbal and written communication to others. Must portray a clean, neat, well‑groomed professional appearance. Company‑approved attire may be required and a nametag must be worn in plain sight when at work. Must be honest, trustworthy, enthusiastic and team/project oriented. A flexible workweek is mandatory. The incumbent must be customer service oriented and genuinely support and promote good resident relations and service staff and residents. Evening and weekend work is typical and usual.
#J-18808-Ljbffr