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Account Executive

Overture Promotions, Inc., Waukegan, IL, United States


ACCOUNT EXECUTIVE Job Title:

Account Executive

Reports to:

Account Director

Dept:

Sales

FSLA Status:

Exempt

Comp:

$$ 43,888 - $50,000

Summary We're seeking an Account Executive who thrives on cultivating and nurturing client relationships. This role revolves around fostering customer connections and aiding the sales team in managing enterprise accounts. The ideal candidate will swiftly become well‑versed in our product offerings and partner suppliers, guiding customers to make informed promotional marketing choices through education and support.

Duties and Responsibilities

Handle all aspects of customer account orders, including order processing, product quotes and coordinating product sample requests, with our clients as well as our vendors

Expand responsibilities by learning and sourcing trending products to be able to fully support clients

Assist new and existing customers with inquiries while providing consultative support and recommendations on promotional products

Proactively communicate with existing customers to build and maintain the customer relationship

Become an expert with our offered products and their associated suppliers, educating customers on those products and helping them make promotional marketing decisions

Identify and evaluate opportunities to increase customer retention and satisfaction by developing a positive rapport and relationship with customers

Act as an overall coordinator and partner with other departments including warehouse, fulfillment, production and accounting

Make outbound phone calls to potential clients to introduce services, qualify leads, and schedule follow‑up meetings

Provide day‑to‑day support and assist with ad hoc tasks as required

Skills and Qualifications

Prior promotional industry experience preferred

Above average communication skills

Must be able to prioritize and handle multiple tasks in a changing work environment

Average mathematical skills to accurately provide quotes and pricing

Be creative and up to speed on industry trends and new and trendy products

Must be motivated, driven and have the ambition to succeed

Have a positive, upbeat and team player attitude

Must be comfortable working independently

Must have strong attention to detail

MS Office proficiency in Word, Excel, PowerPoint and Outlook

Benefits

Complete insurance coverage on day 1 of hire; Medical, dental, vision, life insurance and disability plans with company contributions

Pet insurance

Corporate partnerships with Lifetime Fitness and Bears Fit locations

Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)

401(k) eligible on day 1 of hire; Overture match after first year of employment

Paid maternity, paternity and adoption leave based on years of service

Relaxed dress code

Summer BBQs, volunteer employee resource groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs

Employee referral bonus

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