Senior Product Owner
Manulife Insurance Malaysia, Boston, MA, United States
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*pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***This role leads the end-to-end delivery of complex, cross-functional program initiatives that advance Behavioral Insurance and adjacent business priorities. You will orchestrate delivery, and manage governance, risk, and compliance to accelerate time-to-value, improve predictability, and optimize program features. You’ll partner with Implementation Leads, Technology Operations, and Vitality Group to deliver measurable business outcomes with strong change management and stakeholder communication.**Position Responsibilities:**Program Management and Delivery Optimization* Lead the delivery of complex, high-impact initiatives from inception through delivery (planning, execution, UAT, launch, warranty) using Agile, waterfall, or hybrid methods.* Coordinate cross-functional teams and manage interdependencies.* Ensure readiness and quality including UAT planning/execution, change management and informing stakeholders.* Monitor and improve delivery lead times and predictability, remove systemic impediments, and address cross-team dependencies.* Optimize workflows and processes to improve efficiency, automation, and reduce errors and re-work.* Maintain clear, consistent communication with sponsors, stakeholders, and delivery teams; escalate risks/decisions with data-backed options.* Produce concise executive-ready updates and storytelling on progress, risks, benefits, and trade-offs .* Contribute to quarterly/PI planning sessions, cross-functional workshops, and logistics across book of work.Governance, Risk, Compliance & Change* Establish delivery cadence, decision forums, and accountability across mobile apps, web experiences, infrastructure, and Vitality Group to reduce delivery surprises.* Support change management to increase release frequency while reducing change failure rate—enforce delivery readiness, dependency checks, and compliance standards.* Identify, analyze, mitigate, document, and control project and technology risks; coordinate business readiness and change management.* Support internal audits; collaborate with IT and Compliance to support controls, compliance frameworks, and resiliency/DR expectations.**Required Qualifications:*** 7+ years of experience delivering complex programs as a Program/Project Manager, or Product Owner/Manager.* Demonstrated success managing large, cross-functional initiatives across business, operations, and IT.* Strong command of program management mechanisms (e.g., Agile, waterfall, and hybrid delivery) and continuous delivery practices.* Experience with governance and change management risk management, audit/compliance, and production readiness.* Excellent communication, facilitation, and stakeholder management skills; able to influence without authority and resolve conflicts.* Strong planning and reporting skills (project tools, Excel, PowerPoint); superior organization and documentation skills.* Working knowledge of system design/analysis, testing/UAT, and workflow design.* Strong partner management and cross-functional collaboration skills.**Preferred Qualifications:*** Insurance industry experience, understanding of basic concepts of behavioral science, Health & Wellness programming and foundational understanding of industry risks and regulatory environment.* Formal project management training, exposure to Agile and Waterfall project methodologies, and superior MS Office experience.* Experience establishing change management communications and controls to support post-delivery warranty and troubleshooting.* Experience coordinating UAT cases and execution, as well as cross-functional Business Readiness.**When you join our team:*** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.*If you are applying to this role in Massachusetts, please note the salary range is $92,475 - $160,290 USD.*#LI-JH
#LI-Hybrid **À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à hr@manulife.com.**Referenced Salary Location**Boston, Massachusetts**Modalités de travail**Hybride**Salary range is expected to be between**$92,475.00 USD - $160,290.00 USDLes employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Si vous postulez à ce poste en dehors de votre lieu principal, veuillez contacter hr@manulife.com pour connaître la fourchette salariale applicable à votre région.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.**I**
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**I**Company: John Hancock Life Insurance Company (U.S.A.) #J-18808-Ljbffr
*pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***This role leads the end-to-end delivery of complex, cross-functional program initiatives that advance Behavioral Insurance and adjacent business priorities. You will orchestrate delivery, and manage governance, risk, and compliance to accelerate time-to-value, improve predictability, and optimize program features. You’ll partner with Implementation Leads, Technology Operations, and Vitality Group to deliver measurable business outcomes with strong change management and stakeholder communication.**Position Responsibilities:**Program Management and Delivery Optimization* Lead the delivery of complex, high-impact initiatives from inception through delivery (planning, execution, UAT, launch, warranty) using Agile, waterfall, or hybrid methods.* Coordinate cross-functional teams and manage interdependencies.* Ensure readiness and quality including UAT planning/execution, change management and informing stakeholders.* Monitor and improve delivery lead times and predictability, remove systemic impediments, and address cross-team dependencies.* Optimize workflows and processes to improve efficiency, automation, and reduce errors and re-work.* Maintain clear, consistent communication with sponsors, stakeholders, and delivery teams; escalate risks/decisions with data-backed options.* Produce concise executive-ready updates and storytelling on progress, risks, benefits, and trade-offs .* Contribute to quarterly/PI planning sessions, cross-functional workshops, and logistics across book of work.Governance, Risk, Compliance & Change* Establish delivery cadence, decision forums, and accountability across mobile apps, web experiences, infrastructure, and Vitality Group to reduce delivery surprises.* Support change management to increase release frequency while reducing change failure rate—enforce delivery readiness, dependency checks, and compliance standards.* Identify, analyze, mitigate, document, and control project and technology risks; coordinate business readiness and change management.* Support internal audits; collaborate with IT and Compliance to support controls, compliance frameworks, and resiliency/DR expectations.**Required Qualifications:*** 7+ years of experience delivering complex programs as a Program/Project Manager, or Product Owner/Manager.* Demonstrated success managing large, cross-functional initiatives across business, operations, and IT.* Strong command of program management mechanisms (e.g., Agile, waterfall, and hybrid delivery) and continuous delivery practices.* Experience with governance and change management risk management, audit/compliance, and production readiness.* Excellent communication, facilitation, and stakeholder management skills; able to influence without authority and resolve conflicts.* Strong planning and reporting skills (project tools, Excel, PowerPoint); superior organization and documentation skills.* Working knowledge of system design/analysis, testing/UAT, and workflow design.* Strong partner management and cross-functional collaboration skills.**Preferred Qualifications:*** Insurance industry experience, understanding of basic concepts of behavioral science, Health & Wellness programming and foundational understanding of industry risks and regulatory environment.* Formal project management training, exposure to Agile and Waterfall project methodologies, and superior MS Office experience.* Experience establishing change management communications and controls to support post-delivery warranty and troubleshooting.* Experience coordinating UAT cases and execution, as well as cross-functional Business Readiness.**When you join our team:*** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.*If you are applying to this role in Massachusetts, please note the salary range is $92,475 - $160,290 USD.*#LI-JH
#LI-Hybrid **À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à hr@manulife.com.**Referenced Salary Location**Boston, Massachusetts**Modalités de travail**Hybride**Salary range is expected to be between**$92,475.00 USD - $160,290.00 USDLes employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Si vous postulez à ce poste en dehors de votre lieu principal, veuillez contacter hr@manulife.com pour connaître la fourchette salariale applicable à votre région.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.**I**
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**I**Company: John Hancock Life Insurance Company (U.S.A.) #J-18808-Ljbffr