Business Performance Specialist
Sanford Bemidji, Sioux Falls, SD, United States
Business Performance Specialist page is loaded## Business Performance Specialistlocations:
Remote NE (Mountain Time):
IA, City - Remote IA:
CO, City - Remote CO:
SD, City - Remote SD:
ND, City - Remote NDtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-0250486**Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.**Work Shift:8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:40Salary Range: $22.50 - $36.00**Union Position:**No**Department Details**This is a remote, work from home, position. It is Monday - Friday; day shift with no evenings or weekends.**Summary**Responsible for training of staff, including updates, releases, and end user training. Position will give input to and provide support for documentation of process flow, process improvement and updating of training curriculum in collaboration with Information Technology. Position will author various policy and procedures and implement procedures with new practice management systems.**Job Description**Will provide training at centralized and decentralized sites. Position works closely with IT to remain current with applications and software updates. Writes training programs including outline, text, handouts, and tests, and designs lab exercises. Also consults with staff for process improvement and re-training needs. Position also includes developing and maintaining written training materials and assists and develops alternative methodologies for education based on adult learning principles. Will be expected to have a broad understanding of the healthcare revenue cycle. Performs with a high level of customer service focus. Notifies department leadership of identified issues. Will learn multiple software applications; must comprehend, maintain and provide support of all trained modules to end users. Will gain extensive knowledge in healthcare systems and provide support to designated modules that impact revenue cycle. Must be able to manage and prioritize time on a daily basis. Must have proficient communication skills both oral and written, a positive attitude, and a strong and proactive work ethic. Ideal candidate will work well with a team as well as independently. Has vision and values that are compatible with the organization, embraces systems thinking, and is skillful at adapting to and managing change. Understands a systems approach to problem solving and process improvement involving staff. Is self-directed and accountable for ongoing learning and education. Meets expectations of a competent educator. Analyzes payment postings to identify any issues and help identify solutions and new processes. Provides education for the new processes. Communicates EPIC changes and new training. Collaborates with IT and Patient Access to look at claims, identify where issues have arisen and work towards resolving those issues. Serves as a liaison between the business office and clinics, connecting them with the correct PFS service. Serves as a point of contact on more complex issues.Coordinates, develops and provides training within PFS at all enterprise locations including managed and affiliated sites. Must be willing to travel for implementations and new hire training as needed, occasionally with short notice. Will participate in and facilitate calls regarding implementations before and after system transitions and document progress of known issues. Evaluates the effectiveness of training programs developed. Acts as a liaison between business office and facilities and communicates issues identified as being caused by front end processes or workflows. Assists front end staff with questions on system functionality, payment reconciliation, work queues, and other issues as they arise. Demonstrates ability to interpret system problems and provide direction from a training standpoint. Demonstrates effective use of various teaching/learning principles and techniques to meet learner's needs. Demonstrates expertise with content taught. Plans, develops and revises teaching curriculum and instructional documents/presentations for new processes or changes to existing processes. Must have analytical skills to review financial reports and implement a review process to validate and facilitate the change necessary to improve financial results. Will monitor and report the effectiveness of training on employees during the orientation period and implementation of improvement activities. Will assist with accounts receivable projects as needed and monitoring of financial reports to identify system issues and opportunities.**Qualifications**Bachelor's degree required.
Three years of related experience is preferred.
**Sanford is an EEO/AA Employer M/F/Disability/Vet.****If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at
or . Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of , an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com. #J-18808-Ljbffr
Remote NE (Mountain Time):
IA, City - Remote IA:
CO, City - Remote CO:
SD, City - Remote SD:
ND, City - Remote NDtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-0250486**Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.**Work Shift:8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:40Salary Range: $22.50 - $36.00**Union Position:**No**Department Details**This is a remote, work from home, position. It is Monday - Friday; day shift with no evenings or weekends.**Summary**Responsible for training of staff, including updates, releases, and end user training. Position will give input to and provide support for documentation of process flow, process improvement and updating of training curriculum in collaboration with Information Technology. Position will author various policy and procedures and implement procedures with new practice management systems.**Job Description**Will provide training at centralized and decentralized sites. Position works closely with IT to remain current with applications and software updates. Writes training programs including outline, text, handouts, and tests, and designs lab exercises. Also consults with staff for process improvement and re-training needs. Position also includes developing and maintaining written training materials and assists and develops alternative methodologies for education based on adult learning principles. Will be expected to have a broad understanding of the healthcare revenue cycle. Performs with a high level of customer service focus. Notifies department leadership of identified issues. Will learn multiple software applications; must comprehend, maintain and provide support of all trained modules to end users. Will gain extensive knowledge in healthcare systems and provide support to designated modules that impact revenue cycle. Must be able to manage and prioritize time on a daily basis. Must have proficient communication skills both oral and written, a positive attitude, and a strong and proactive work ethic. Ideal candidate will work well with a team as well as independently. Has vision and values that are compatible with the organization, embraces systems thinking, and is skillful at adapting to and managing change. Understands a systems approach to problem solving and process improvement involving staff. Is self-directed and accountable for ongoing learning and education. Meets expectations of a competent educator. Analyzes payment postings to identify any issues and help identify solutions and new processes. Provides education for the new processes. Communicates EPIC changes and new training. Collaborates with IT and Patient Access to look at claims, identify where issues have arisen and work towards resolving those issues. Serves as a liaison between the business office and clinics, connecting them with the correct PFS service. Serves as a point of contact on more complex issues.Coordinates, develops and provides training within PFS at all enterprise locations including managed and affiliated sites. Must be willing to travel for implementations and new hire training as needed, occasionally with short notice. Will participate in and facilitate calls regarding implementations before and after system transitions and document progress of known issues. Evaluates the effectiveness of training programs developed. Acts as a liaison between business office and facilities and communicates issues identified as being caused by front end processes or workflows. Assists front end staff with questions on system functionality, payment reconciliation, work queues, and other issues as they arise. Demonstrates ability to interpret system problems and provide direction from a training standpoint. Demonstrates effective use of various teaching/learning principles and techniques to meet learner's needs. Demonstrates expertise with content taught. Plans, develops and revises teaching curriculum and instructional documents/presentations for new processes or changes to existing processes. Must have analytical skills to review financial reports and implement a review process to validate and facilitate the change necessary to improve financial results. Will monitor and report the effectiveness of training on employees during the orientation period and implementation of improvement activities. Will assist with accounts receivable projects as needed and monitoring of financial reports to identify system issues and opportunities.**Qualifications**Bachelor's degree required.
Three years of related experience is preferred.
**Sanford is an EEO/AA Employer M/F/Disability/Vet.****If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at
or . Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of , an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com. #J-18808-Ljbffr