Delinquency Solutions Advocate (Collections)

A prominent financial institution in Grand Rapids is seeking a Customer Solutions Advocate to engage with customers regarding delinquent accounts, ensuring impactful communication and effective resolutions. This role requires a high school diploma and expertise in customer service, particularly in collections. The ideal candidate will possess excellent negotiation and conflict management skills, alongside proficiency in computer systems and tools like Microsoft Office. Join a team committed to enhancing customer experiences in a supportive environment. #J-18808-Ljbffr