Delinquency Resolution Specialist

A banking institution is seeking a Customer Solutions Advocate in Grand Rapids, MI. In this role, you will manage communications with delinquent customers to facilitate payment commitments while ensuring outstanding customer service. The ideal candidate will possess strong communication and conflict management skills, with at least one year of related experience. You will work in a fast-paced environment, monitor accounts, and mentor peers. This full-time position offers competitive benefits and the opportunity to make a difference in customers' lives. #J-18808-Ljbffr