Delinquency Solutions Specialist

A national banking institution in Grand Rapids, MI, is seeking a Customer Solutions Advocate to manage delinquent accounts and enhance customer relations. The role involves effective communication with customers, mentoring peers, and ensuring compliance with bank policies. Candidates should have strong communication and conflict management skills, with a minimum of one year in customer service or collections. Competitive salary and comprehensive benefits are offered. #J-18808-Ljbffr