Senior Business Development Representative
FlexFactor, Lehi, UT, United States
FlexFactor is the first AI‑powered platform that identifies and intercepts false payment declines in real time, preventing checkout from ever failing for cardholders. Backed by Bessemer Venture Partners, FlexFactor is reengineering how merchants reverse the negative economic impacts of false declines – including lost revenue, reduced LTV, and wasted CAC.
As a Series A startup, FlexFactor's fast‑pace enviroment is best suited for those looking to join a rocket ship early. We work hard, work fast, and have fun!
Role Description and Responsibilities As a Senior Business Development Representative at FlexFactor, you will generate qualified pipeline by engaging merchants and payments leaders experiencing real revenue loss from false payment declines. This is a strategic outbound role focused on identifying business problems, multi‑threading stakeholders, and creating high‑intent opportunities for the sales team.
You will research target accounts, personalize outreach, and initiate conversations with decision‑makers across finance, payments, risk, and ecommerce teams. Success in this role comes from thoughtful prospecting, strong business acumen, and the ability to connect operational challenges to measurable financial impact.
Senior BDRs partner closely with Account Executives and leadership to break into priority accounts, refine messaging, and help shape go‑to‑market playbooks, while also mentoring junior representatives as the team scales. This role is designed as a progression path into a closing role for individuals who consistently create qualified pipeline and demonstrate strong discovery and deal understanding skills.
Key Responsibilities
Identify and engage target merchants and strategic accounts through personalized outbound prospecting across email, phone, and LinkedIn
Research accounts and stakeholders to understand payment, revenue, and customer experience challenges prior to outreach
Generate qualified meetings and opportunities by clearly articulating business value and urgency
Multi‑thread into buying committees across finance, payments, risk, ecommerce, and operations leadership
Maintain accurate activity, notes, and opportunity context within the CRM
Partner with Account Executives to prepare for meetings and ensure smooth opportunity handoff
Continuously test and improve outbound messaging, targeting, and sequencing strategies
Share market feedback and insights to help shape positioning and go‑to‑market strategy
Support and mentor junior BDRs by sharing best practices and improving team performance
Required Qualifications
1–5+ years of experience in an outbound BDR/SDR or similar pipeline‑generation role
Demonstrated track record of booking qualified meetings and creating sales pipeline (not just hitting activity metrics)
Experience prospecting into mid‑market or enterprise stakeholders, including director‑level and above
Strong written and verbal communication skills with the ability to personalize outreach
Ability to research accounts, identify business problems, and tailor messaging to different personas
Comfortable multi‑threading across finance, payments, risk, operations, or technical teams
Organized and disciplined in managing outreach, follow‑ups, and CRM hygiene
Curious, coachable, and competitive with a desire to continuously improve
Preferred Qualifications
Experience selling or prospecting into ecommerce, fintech, payments, fraud/risk, or SaaS environments
Familiarity with tools such as Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator, or similar
Interest in progressing into an Account Executive or closing role
Key Performance Indicators (KPIs)
Qualified Meetings Booked – Consistently generate high‑intent meetings with relevant decision‑makers and buying committees
Closed‑Won Sourced Opportunities – Create pipeline that converts into revenue, not just activity
Pipeline Contribution – Drive measurable opportunity value aligned to quarterly and annual revenue targets
Benefits & Competitive Compensation Competitive base salary plus uncapped commission
Clear performance‑based promotion path to Account Executive
Equity participation in a high‑growth fintech company
Health, dental, and vision insurance
Flexible paid time off and company holidays
Remote‑friendly work environment and home office support
Access to modern sales tools and data platforms
Direct exposure to leadership and enterprise deals early in your career
Ongoing training, coaching, and career development opportunities
#J-18808-Ljbffr
As a Series A startup, FlexFactor's fast‑pace enviroment is best suited for those looking to join a rocket ship early. We work hard, work fast, and have fun!
Role Description and Responsibilities As a Senior Business Development Representative at FlexFactor, you will generate qualified pipeline by engaging merchants and payments leaders experiencing real revenue loss from false payment declines. This is a strategic outbound role focused on identifying business problems, multi‑threading stakeholders, and creating high‑intent opportunities for the sales team.
You will research target accounts, personalize outreach, and initiate conversations with decision‑makers across finance, payments, risk, and ecommerce teams. Success in this role comes from thoughtful prospecting, strong business acumen, and the ability to connect operational challenges to measurable financial impact.
Senior BDRs partner closely with Account Executives and leadership to break into priority accounts, refine messaging, and help shape go‑to‑market playbooks, while also mentoring junior representatives as the team scales. This role is designed as a progression path into a closing role for individuals who consistently create qualified pipeline and demonstrate strong discovery and deal understanding skills.
Key Responsibilities
Identify and engage target merchants and strategic accounts through personalized outbound prospecting across email, phone, and LinkedIn
Research accounts and stakeholders to understand payment, revenue, and customer experience challenges prior to outreach
Generate qualified meetings and opportunities by clearly articulating business value and urgency
Multi‑thread into buying committees across finance, payments, risk, ecommerce, and operations leadership
Maintain accurate activity, notes, and opportunity context within the CRM
Partner with Account Executives to prepare for meetings and ensure smooth opportunity handoff
Continuously test and improve outbound messaging, targeting, and sequencing strategies
Share market feedback and insights to help shape positioning and go‑to‑market strategy
Support and mentor junior BDRs by sharing best practices and improving team performance
Required Qualifications
1–5+ years of experience in an outbound BDR/SDR or similar pipeline‑generation role
Demonstrated track record of booking qualified meetings and creating sales pipeline (not just hitting activity metrics)
Experience prospecting into mid‑market or enterprise stakeholders, including director‑level and above
Strong written and verbal communication skills with the ability to personalize outreach
Ability to research accounts, identify business problems, and tailor messaging to different personas
Comfortable multi‑threading across finance, payments, risk, operations, or technical teams
Organized and disciplined in managing outreach, follow‑ups, and CRM hygiene
Curious, coachable, and competitive with a desire to continuously improve
Preferred Qualifications
Experience selling or prospecting into ecommerce, fintech, payments, fraud/risk, or SaaS environments
Familiarity with tools such as Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator, or similar
Interest in progressing into an Account Executive or closing role
Key Performance Indicators (KPIs)
Qualified Meetings Booked – Consistently generate high‑intent meetings with relevant decision‑makers and buying committees
Closed‑Won Sourced Opportunities – Create pipeline that converts into revenue, not just activity
Pipeline Contribution – Drive measurable opportunity value aligned to quarterly and annual revenue targets
Benefits & Competitive Compensation Competitive base salary plus uncapped commission
Clear performance‑based promotion path to Account Executive
Equity participation in a high‑growth fintech company
Health, dental, and vision insurance
Flexible paid time off and company holidays
Remote‑friendly work environment and home office support
Access to modern sales tools and data platforms
Direct exposure to leadership and enterprise deals early in your career
Ongoing training, coaching, and career development opportunities
#J-18808-Ljbffr