Senior Business Development Representative

FlexFactor is the first AI‑powered platform that identifies and intercepts false payment declines in real time, preventing checkout from ever failing for cardholders. Backed by Bessemer Venture Partners, FlexFactor is reengineering how merchants reverse the negative economic impacts of false declines – including lost revenue, reduced LTV, and wasted CAC. As a Series A startup, FlexFactor's fast‑pace enviroment is best suited for those looking to join a rocket ship early. We work hard, work fast, and have fun! Role Description and Responsibilities As a Senior Business Development Representative at FlexFactor, you will generate qualified pipeline by engaging merchants and payments leaders experiencing real revenue loss from false payment declines. This is a strategic outbound role focused on identifying business problems, multi‑threading stakeholders, and creating high‑intent opportunities for the sales team. You will research target accounts, personalize outreach, and initiate conversations with decision‑makers across finance, payments, risk, and ecommerce teams. Success in this role comes from thoughtful prospecting, strong business acumen, and the ability to connect operational challenges to measurable financial impact. Senior BDRs partner closely with Account Executives and leadership to break into priority accounts, refine messaging, and help shape go‑to‑market playbooks, while also mentoring junior representatives as the team scales. This role is designed as a progression path into a closing role for individuals who consistently create qualified pipeline and demonstrate strong discovery and deal understanding skills. Key Responsibilities Identify and engage target merchants and strategic accounts through personalized outbound prospecting across email, phone, and LinkedIn Research accounts and stakeholders to understand payment, revenue, and customer experience challenges prior to outreach Generate qualified meetings and opportunities by clearly articulating business value and urgency Multi‑thread into buying committees across finance, payments, risk, ecommerce, and operations leadership Maintain accurate activity, notes, and opportunity context within the CRM Partner with Account Executives to prepare for meetings and ensure smooth opportunity handoff Continuously test and improve outbound messaging, targeting, and sequencing strategies Share market feedback and insights to help shape positioning and go‑to‑market strategy Support and mentor junior BDRs by sharing best practices and improving team performance Required Qualifications 1–5+ years of experience in an outbound BDR/SDR or similar pipeline‑generation role Demonstrated track record of booking qualified meetings and creating sales pipeline (not just hitting activity metrics) Experience prospecting into mid‑market or enterprise stakeholders, including director‑level and above Strong written and verbal communication skills with the ability to personalize outreach Ability to research accounts, identify business problems, and tailor messaging to different personas Comfortable multi‑threading across finance, payments, risk, operations, or technical teams Organized and disciplined in managing outreach, follow‑ups, and CRM hygiene Curious, coachable, and competitive with a desire to continuously improve Preferred Qualifications Experience selling or prospecting into ecommerce, fintech, payments, fraud/risk, or SaaS environments Familiarity with tools such as Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator, or similar Interest in progressing into an Account Executive or closing role Key Performance Indicators (KPIs) Qualified Meetings Booked – Consistently generate high‑intent meetings with relevant decision‑makers and buying committees Closed‑Won Sourced Opportunities – Create pipeline that converts into revenue, not just activity Pipeline Contribution – Drive measurable opportunity value aligned to quarterly and annual revenue targets Benefits & Competitive Compensation Competitive base salary plus uncapped commission Clear performance‑based promotion path to Account Executive Equity participation in a high‑growth fintech company Health, dental, and vision insurance Flexible paid time off and company holidays Remote‑friendly work environment and home office support Access to modern sales tools and data platforms Direct exposure to leadership and enterprise deals early in your career Ongoing training, coaching, and career development opportunities #J-18808-Ljbffr