Employee Relations Manager
Richland Library, Columbia, SC, United States
We are seeking an experienced and people-centered
Employee Relations Manager
to join our Human Resources team. This role is responsible for fostering a positive, respectful, inclusive, and compliant workplace culture across our organization of approximately 400 employees.
The Employee Relations Manager serves as a trusted advisor to managers and staff, providing guidance on employee relations matters, performance management, conflict resolution, investigations, and policy interpretation.
Key Responsibilities
Serve as the primary point of contact for employee relations issues, including workplace concerns, complaints, and conflict resolution.
Conduct prompt, thorough, and impartial investigations into employee complaints and policy violations.
Partner with managers to provide coaching and guidance on performance management, corrective action, and employee development.
Interpret and apply HR policies, employment laws, and organizational procedures consistently and fairly.
Identify trends in employee relations issues and recommend proactive solutions.
Support the development and revision of HR policies and procedures.
Facilitate training for supervisors and staff on topics such as workplace professionalism, harassment prevention, and performance management.
Maintain accurate documentation and ensure compliance with federal, state, and local employment laws.
Collaborate with Recruiting, Benefits, and Leadership to promote employee engagement and retention.
Education & Experience
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
Minimum of 4–6 years of progressive HR experience, with a strong focus on employee relations.
Experience conducting workplace investigations required.
Experience in a nonprofit or public sector environment preferred.
Knowledge & Skills
Strong knowledge of employment laws and HR best practices.
Excellent interpersonal, conflict resolution, and mediation skills.
Ability to handle sensitive matters with discretion and professionalism.
Strong written and verbal communication skills.
Ability to build trust and credibility with leaders and staff at all levels.
Proficiency in Microsoft Office; UKG experience a plus
Emotional intelligence and sound judgment
Integrity and confidentiality
Coaching and influence
Cultural awareness and inclusion
Problem-solving and decision-making
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Employee Relations Manager
to join our Human Resources team. This role is responsible for fostering a positive, respectful, inclusive, and compliant workplace culture across our organization of approximately 400 employees.
The Employee Relations Manager serves as a trusted advisor to managers and staff, providing guidance on employee relations matters, performance management, conflict resolution, investigations, and policy interpretation.
Key Responsibilities
Serve as the primary point of contact for employee relations issues, including workplace concerns, complaints, and conflict resolution.
Conduct prompt, thorough, and impartial investigations into employee complaints and policy violations.
Partner with managers to provide coaching and guidance on performance management, corrective action, and employee development.
Interpret and apply HR policies, employment laws, and organizational procedures consistently and fairly.
Identify trends in employee relations issues and recommend proactive solutions.
Support the development and revision of HR policies and procedures.
Facilitate training for supervisors and staff on topics such as workplace professionalism, harassment prevention, and performance management.
Maintain accurate documentation and ensure compliance with federal, state, and local employment laws.
Collaborate with Recruiting, Benefits, and Leadership to promote employee engagement and retention.
Education & Experience
Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
Minimum of 4–6 years of progressive HR experience, with a strong focus on employee relations.
Experience conducting workplace investigations required.
Experience in a nonprofit or public sector environment preferred.
Knowledge & Skills
Strong knowledge of employment laws and HR best practices.
Excellent interpersonal, conflict resolution, and mediation skills.
Ability to handle sensitive matters with discretion and professionalism.
Strong written and verbal communication skills.
Ability to build trust and credibility with leaders and staff at all levels.
Proficiency in Microsoft Office; UKG experience a plus
Emotional intelligence and sound judgment
Integrity and confidentiality
Coaching and influence
Cultural awareness and inclusion
Problem-solving and decision-making
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr