Employee Relations Specialist - Overnight

Key Responsibility Overview The Employee Relations Specialist is responsible for proactively managing workplace relations to support a safe, compliant, and high-performing manufacturing workforce. This role demonstrates effectiveness through timely case resolution, consistent policy application, credible investigations, and practical coaching that improves leader capability and employee engagement. Success is evident when employee concerns are addressed fairly, risks are mitigated early, and managers demonstrate improved confidence and consistency in handling people-related issues.

Essential Duties And Responsibilities

Independently manages ER cases from intake to resolution

Handles issues such as:

Attendance and performance concerns

Policy violations

Interpersonal conflict

Workplace behavior complaints

Applies progressive discipline consistently and appropriately

Documents cases thoroughly and accurately

Recognizes patterns or trends and flags systemic issues

Investigations & Fact Finding

Conducts workplace investigations (non-complex to moderately complex)

Interviews employees, witnesses, and leaders

Collects and evaluates evidence objectively

Maintains confidentiality and neutrality

Prepares written investigation summaries and findings

Escalates legal risk matters appropriately

Policy Interpretation & Application

Interprets HR policies, handbooks, and procedures

Applies policies consistently across employee populations

Advises leaders on appropriate corrective actions

Ensures compliance with internal standards and employment laws

Identify gaps or inconsistencies in policy application

Manager & Employee Coaching

Coaches managers on performance management

Documentation best practices

Difficult conversations

Conflict resolution

Guides employees through ER processes and expectations

Uses sound judgment and emotional intelligence in sensitive situations

Employment Law & Compliance Knowledge

Working Knowledge Of

FLSA (wage and hour basics)

ADA and reasonable accommodations

FMLA (general understanding)

Title VII / EEO principles

Retaliation and harassment prevention

State employment laws (as applicable)

Communication & Professional Judgment

Strong verbal and written communication skills

Ability to de-escalate tense or emotional situations

Exercises sound judgment and discretion

Communicates clearly with employees at all levels

Maintains professionalism under pressure

Data, Documentation & Systems

Maintains accurate ER case documentation

Uses HRIS and case management systems effectively

Tracks trends and recurring issues

Prepares summaries or reports for HR leadership

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