Medical Equipment Customer Service Representative

Rotech Healthcare Inc. - - Responsibilities: Manage patient intake and verify insurance coverage; Coordinate documentation and service setup for respiratory products and medical equipment; Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries; Collaborate with outside agencies to resolve patient issues and ensure continuity of care; Maintain organized records and referral logs in compliance with JCAHO and company standards