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Medical Equipment Customer Service Representative

Rotech Healthcare, El Paso, TX, United States


Rotech Healthcare Inc. - - Responsibilities: Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers); Coordinate documentation and service setup for respiratory products and medical equipment; Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries; Maintain organized records and referral logs in compliance with JCAHO and company standards; May be required to drive a company vehicle and make deliveries to patient's homes