Associate Director, Digital Product Management (GPM – Residential Digital Produc
Carrier, Florida, NY, United States
About Carrier:
Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About this role: We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician‑facing tools, connected residential platforms, and residential energy capabilities.
This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross‑domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem.
This role operates at the intersection of IoT devices, firmware, cloud platforms, AI‑driven intelligence, mobile applications, and residential energy systems.
Key Responsibilities:
Product & Portfolio‑level strategy across Residential digital experiences
Capital allocation and investment prioritization within the Residential envelope
Cross‑domain roadmap alignment and trade‑off decisions
Leadership and development of Senior Managers
Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
Cohesive integration across homeowner, technician, portal, and energy experiences
WhatYou’ll Drive: Product & Portfolio Strategy & Capital Allocation
Define and evolve a cohesive Residential digital strategy across domains Balance investment across innovation, AI enablement, platform modernization, and operational reliability
Make principled tradeoffs across competing product priorities
Ensure investment aligns to measurable portfolio outcomes
Cross‑Domain Alignment
Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
Identify shared services, reusable platform components, and data model alignment Ensure portfolio coherence across homeowner, technician, and ecosystem experiences
Business & Outcome Accountability
Establish portfolio‑level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
Ensure domain strategies roll up into measurable portfolio impact
Monitor performance and adjust investment priorities as needed
AI & Intelligent Systems Leadership
Elevate AI‑driven personalization, diagnostics, automation, and energy optimization across domains
Ensure data strategy supports predictive insights and scalable intelligence
Drive intelligent differentiation across the Residential ecosystem
Product Leadership & Organizational Development
Lead, coach, and develop Senior Managers across Residential domains
Raise the bar on product rigor, prioritization discipline, and outcome accountability
Partner closely with Product Strategy & Rigor leadership to strengthen product craft
Build a strong and scalable Residential product leadership bench
Required Qualifications:
Bachelor’s degree
12 + years in Product Management, Digital, SaaS, and/or IoT
6 + years directly leading Product Managers
Preferred Qualifications:
Master’s degree or MBA
Experience owning multi‑domain product portfolios with capital allocation responsibility
Strong understanding of device‑cloud architectures, firmware‑integrated systems, mobile platforms, and AI‑enabled products
Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
Experience balancing strategic investment tradeoffs across multiple product lines
Strong executive presence and ability to influence senior cross‑functional stakeholders
Experience in connected home, HVAC, energy systems, or field service environments preferred
Benefits:
Employees are eligible for benefits, including:
Health Care benefits:
Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave:
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability:
Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts:
Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here:
Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position is entitled to short‑term cash incentives, subject to plan requirements.
Pay Range: The annual salary for this position is $178,750–$250,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 03/05/2026
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
#J-18808-Ljbffr
About this role: We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician‑facing tools, connected residential platforms, and residential energy capabilities.
This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross‑domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem.
This role operates at the intersection of IoT devices, firmware, cloud platforms, AI‑driven intelligence, mobile applications, and residential energy systems.
Key Responsibilities:
Product & Portfolio‑level strategy across Residential digital experiences
Capital allocation and investment prioritization within the Residential envelope
Cross‑domain roadmap alignment and trade‑off decisions
Leadership and development of Senior Managers
Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
Cohesive integration across homeowner, technician, portal, and energy experiences
WhatYou’ll Drive: Product & Portfolio Strategy & Capital Allocation
Define and evolve a cohesive Residential digital strategy across domains Balance investment across innovation, AI enablement, platform modernization, and operational reliability
Make principled tradeoffs across competing product priorities
Ensure investment aligns to measurable portfolio outcomes
Cross‑Domain Alignment
Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
Identify shared services, reusable platform components, and data model alignment Ensure portfolio coherence across homeowner, technician, and ecosystem experiences
Business & Outcome Accountability
Establish portfolio‑level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
Ensure domain strategies roll up into measurable portfolio impact
Monitor performance and adjust investment priorities as needed
AI & Intelligent Systems Leadership
Elevate AI‑driven personalization, diagnostics, automation, and energy optimization across domains
Ensure data strategy supports predictive insights and scalable intelligence
Drive intelligent differentiation across the Residential ecosystem
Product Leadership & Organizational Development
Lead, coach, and develop Senior Managers across Residential domains
Raise the bar on product rigor, prioritization discipline, and outcome accountability
Partner closely with Product Strategy & Rigor leadership to strengthen product craft
Build a strong and scalable Residential product leadership bench
Required Qualifications:
Bachelor’s degree
12 + years in Product Management, Digital, SaaS, and/or IoT
6 + years directly leading Product Managers
Preferred Qualifications:
Master’s degree or MBA
Experience owning multi‑domain product portfolios with capital allocation responsibility
Strong understanding of device‑cloud architectures, firmware‑integrated systems, mobile platforms, and AI‑enabled products
Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
Experience balancing strategic investment tradeoffs across multiple product lines
Strong executive presence and ability to influence senior cross‑functional stakeholders
Experience in connected home, HVAC, energy systems, or field service environments preferred
Benefits:
Employees are eligible for benefits, including:
Health Care benefits:
Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave:
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability:
Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts:
Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here:
Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position is entitled to short‑term cash incentives, subject to plan requirements.
Pay Range: The annual salary for this position is $178,750–$250,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 03/05/2026
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice
#J-18808-Ljbffr