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Coordinator, Brand Protection

New Era Cap, Buffalo, NY, United States


New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.

Apply to join New Era's team!

Responsibilities

Manage day-to-day administrative tasks for the Global Brand Protection team

Partner with the Legal Operations Manager to execute Power of Attorney (POA) documents

Support the onboarding process for new vendors on a global scale

Coordinate the shipment of training materials to global partners and ensure materials arrive on time and in good condition

Support efforts to protect the New Era brand, partners, and intellectual property

Work closely with internal and external stakeholders to support global brand protection initiatives

Process and manage vendor invoices in a timely and accurate manner

Work closely with New Era’s online Brand Protection Partners to protect New Era’s Intellectual Property through the identification and removal of counterfeit and infringing products online

Support law enforcement authorities globally in the identification of counterfeit products during investigations, removals, seizures, and raid actions

Build strong relationships with other Rights Owner representatives and work together to share resources and identify problem areas

Manage and maintain internal case management system

Conduct online takedowns of infringing listings, posts, accounts, and websites globally

Produce periodic reports detailing enforcement data for internal and external stakeholders

Act as the point of contact for New Era employees globally to assist with online enforcement requests and ad-hoc projects

Conduct basic OSINT and desktop investigations

Establish & maintain database by country of all contacts including accounts, distributors, vendors, and law enforcement

Identify new trends and areas online which New Era may be open to infringement

Update brand protection guide and all other relevant training material

Monitor and manage brand protection enquiries inbox

Calendar management and co-ordination of travel/meetings

Keep all sensitive matters confidential

Other duties as assigned

Skills And Abilities

Solid basic understanding of criminal and civil law relating to intellectual property matters

Ability to perform online investigative work, analyse information and acting accordingly

Outstanding interpersonal communication skills

Excellent time management skills

Must be highly organized and detail oriented

Ability to work well with Law Enforcement Agencies

Experienced in Microsoft Office

Advanced abilities in Microsoft Excel Skills

Education and Experience

Bachelor’s degree in information technology, law, or a related field preferred; additional experience in lieu of degree considered

One (1) to three (3) years of experience in brand protection, legal compliance or comparable experience is highly valued

Understanding of Intellectual Property Rights and Enforcement

Knowledge of internet and online technology, systems, and software

Travel Requirement

The location for this position is 100% on-site in Buffalo, NY

0% to 5%; domestic and/or global

Compensation The salary range for this posted position is $50,500 - $56,500 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

New Era Cap, LLC’s casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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