Logo
job logo

Benefit & Eligibility Worker (Public Benefits Specialist)

State of Oregon, Oregon, WI, United States


## Benefit & Eligibility Worker (Public Benefits Specialist)* Perform eligibility determinations, redeterminations, and periodic reviews.* Conduct interviews with applicants applying for benefits.* Communicate eligibility decisions to applicants.* Provide person-centered services with a trauma-informed approach to identify needs.* Be responsible for accurate and timely eligibility determinations across the state.* Create a work environment where everyone feels welcomed, appreciated and valued.* Participate in professional development opportunities and ongoing education of cultural awareness.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR*** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An associate degree in a Behavioral Science, Social Science or a closely related field **AND** six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An equivalent combination of education, training, and experience relative to the class concept.* Experience actively listening to clients and asking clarifying and open-ended questions to gather complete and relevant information.* Experience applying critical thinking and sound judgment to make informed decisions using available data and resources.* Experience using written and oral communication to share information clearly and effectively with diverse audiences.* Experience organizing tasks and managing time effectively to meet established deadlines.* Experience using technology tools to accurately input, retrieve, and manage client information.**Attention all candidates!** Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.**A cover letter is encouraged but not required.** **Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.** **Your application materials are used to determine your starting salary range.** Please ensure that all education and experience you would like considered are included in your application materials. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.**The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. #J-18808-Ljbffr