Customer Service Representative
Kelly, Port Washington, NY, United States
Job Title:
Customer Service Representative
Are you an experienced customer service professional with great communication skills and a knack for troubleshooting? Join our Wholesale team for a temporary, remote Customer Service Representative opportunity!
Position Details
Remote position with equipment pickup and occasional office visits required at Port Washington (must be within 1-hour commute)
English Pay: $17.50/hr | French Bilingual Pay: $20.00/hr
Contract: Temporary
Must pass: Internet speed test (speedtest.net), prescreen questions, and background screening
What You’ll Do
Answer incoming calls and process customer orders
Resolve customer concerns and troubleshoot technical issues, especially related to electrical/equipment support
Document and track customer interactions
Follow up regarding order status, shipping, and availability
Maintain high service standards and strong communication skills (phone & email)
Work with Luxottica products and services
Qualifications
High school diploma required1+ year customer service, hospitality, or call center experience
Confident and professional phone manner
Strong communicator (verbal & written), excellent listener
Tech-savvy with solid computer skills (MS Office; Word & Excel; able to navigate web-based tools)
Comfortable with troubleshooting steps; IT/help desk or technical support experience is a plus
Team player with strong time management skills
Preferred
Experience with SAP
Optical industry background
Bilingual French speakers encouraged to apply!
Important: Equipment pickup required at Port Washington office (2 visits)
Not practical for candidates living more than 1 hour from the site
Selected candidates must complete screenings and provide internet speed test results
Ready for your next customer service opportunity? Apply now with your resume, prescreen answers, and internet speed test results!
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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Customer Service Representative
Are you an experienced customer service professional with great communication skills and a knack for troubleshooting? Join our Wholesale team for a temporary, remote Customer Service Representative opportunity!
Position Details
Remote position with equipment pickup and occasional office visits required at Port Washington (must be within 1-hour commute)
English Pay: $17.50/hr | French Bilingual Pay: $20.00/hr
Contract: Temporary
Must pass: Internet speed test (speedtest.net), prescreen questions, and background screening
What You’ll Do
Answer incoming calls and process customer orders
Resolve customer concerns and troubleshoot technical issues, especially related to electrical/equipment support
Document and track customer interactions
Follow up regarding order status, shipping, and availability
Maintain high service standards and strong communication skills (phone & email)
Work with Luxottica products and services
Qualifications
High school diploma required1+ year customer service, hospitality, or call center experience
Confident and professional phone manner
Strong communicator (verbal & written), excellent listener
Tech-savvy with solid computer skills (MS Office; Word & Excel; able to navigate web-based tools)
Comfortable with troubleshooting steps; IT/help desk or technical support experience is a plus
Team player with strong time management skills
Preferred
Experience with SAP
Optical industry background
Bilingual French speakers encouraged to apply!
Important: Equipment pickup required at Port Washington office (2 visits)
Not practical for candidates living more than 1 hour from the site
Selected candidates must complete screenings and provide internet speed test results
Ready for your next customer service opportunity? Apply now with your resume, prescreen answers, and internet speed test results!
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr