The North Face: Sales Associate - Boston
FashionUnited, Boston, MA, United States
The North Face: Sales Associate - Boston
Job Number: R-20260308-0003
Department: Retail Management & In-Store
Location: Boston
About the Role The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world’s leading outdoor brand, creating athlete-tested, expedition‑proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. Our products are available at premium and specialty sporting goods stores worldwide.
As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating a best‑in‑class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.
How You Will Make a Difference
Provide a high level of personalized customer engagement.
Serve as a one‑stop resource for customers, providing them with relevant product, community, and activity‑based knowledge and recommendations.
Demonstrate a willingness to learn and share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping, and product replenishment.
Assume cashier duties as needed.
Assist in the execution of all loss‑prevention initiatives.
Assist in the overall visual and operational maintenance of the store.
What You Bring
Ability to genuinely and comfortably engage with a diverse group of customers
Customer service experience
Ability to collaborate, work as a team, and be adaptable in the workplace
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Excellent written and verbal communication skills
Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
Attention to detail
Proficient computer skills including word processing, spreadsheets, and software programs
Preferred: High School Diploma or GED
Physical: Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
Standing required for entire work shift
Bend, lift, open and move product up to 50 pounds as needed
Use ladders for visual merchandising, light adjustments, and window banner placement
Free to Be, Inclusion & Diversity As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. For a complete overview of the benefits available at VF, visit MyVFBenefits.com and click “Looking to Join VF?” to learn more.
Hiring Range $16.00 - $24.00 USD per hour
EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
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Department: Retail Management & In-Store
Location: Boston
About the Role The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world’s leading outdoor brand, creating athlete-tested, expedition‑proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability. Our products are available at premium and specialty sporting goods stores worldwide.
As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating a best‑in‑class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.
How You Will Make a Difference
Provide a high level of personalized customer engagement.
Serve as a one‑stop resource for customers, providing them with relevant product, community, and activity‑based knowledge and recommendations.
Demonstrate a willingness to learn and share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs.
Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping, and product replenishment.
Assume cashier duties as needed.
Assist in the execution of all loss‑prevention initiatives.
Assist in the overall visual and operational maintenance of the store.
What You Bring
Ability to genuinely and comfortably engage with a diverse group of customers
Customer service experience
Ability to collaborate, work as a team, and be adaptable in the workplace
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Excellent written and verbal communication skills
Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base
Attention to detail
Proficient computer skills including word processing, spreadsheets, and software programs
Preferred: High School Diploma or GED
Physical: Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
Standing required for entire work shift
Bend, lift, open and move product up to 50 pounds as needed
Use ladders for visual merchandising, light adjustments, and window banner placement
Free to Be, Inclusion & Diversity As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. For a complete overview of the benefits available at VF, visit MyVFBenefits.com and click “Looking to Join VF?” to learn more.
Hiring Range $16.00 - $24.00 USD per hour
EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
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