Client Retention Specialist
Careers at Four Stars Auto Group, Dallas, TX, United States
D&M Leasing, we are looking to hire a skilled Client Retention Specialist / BDC Representative to join our business development team. If you’re energized by high call volume, love turning conversations into opportunities, and want to grow your career with a company recognized for excellence, we want to hear from you. The ideal candidate will have BDC or internet sales experience in a dealership.
Responsibilities
Skillfully handle heavy incoming phone and online inquiries
High outbound phone work expectations for prospective clients
Record customer information and feedback in our specialized software system
Coordinate appointments and follow up with customers who missed appointments
Maintain an in-depth understanding of our product offerings
Always uphold strict confidentiality
Demonstrate professionalism and respect in all interactions, whether on the phone or online
Qualifications
2 years of Dealership experience required
Heavy call volume experience of outbound and inbound
Essential multitasking and stress management skills
A high sense of urgency and a commitment to making sound decisions
Effective time management to meet and exceed company metrics and goals
Self-motivated and independent, not discouraged by receiving no’s on the phone
Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards
Opportunity for Career Growth
Ongoing training and development provided.
Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas office
Competitive base of $54,000 plus uncapped commission earnings that average $30,000-$50,000
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Responsibilities
Skillfully handle heavy incoming phone and online inquiries
High outbound phone work expectations for prospective clients
Record customer information and feedback in our specialized software system
Coordinate appointments and follow up with customers who missed appointments
Maintain an in-depth understanding of our product offerings
Always uphold strict confidentiality
Demonstrate professionalism and respect in all interactions, whether on the phone or online
Qualifications
2 years of Dealership experience required
Heavy call volume experience of outbound and inbound
Essential multitasking and stress management skills
A high sense of urgency and a commitment to making sound decisions
Effective time management to meet and exceed company metrics and goals
Self-motivated and independent, not discouraged by receiving no’s on the phone
Highly Rated Dealership- Receiving dealer rater awards, 800 reputation awards, and best places to work awards
Opportunity for Career Growth
Ongoing training and development provided.
Work Schedule: Monday to Friday, 8:00 am to 5:00 pm at our Dallas office
Competitive base of $54,000 plus uncapped commission earnings that average $30,000-$50,000
#J-18808-Ljbffr