Help Desk Analyst
ATC, Madison, WI, United States
REQUIRED SKILLS:
(Need Majority; 5+ Years)
Service Desk & IT/Desktop Support (2–5+ years of relevant experience)
Troubleshooting hardware, operating system, and software issues (2–5+ years of relevant experience)
Strong customer service and communication skills
NICE TO HAVE SKILLS:
Familiarity with ITSM / ticketing systems (e.g., Cherwell)
Experience writing technical and end-user documentation
Imaging and deploying PCs (2–5 years of experience)
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(Need Majority; 5+ Years)
Service Desk & IT/Desktop Support (2–5+ years of relevant experience)
Troubleshooting hardware, operating system, and software issues (2–5+ years of relevant experience)
Strong customer service and communication skills
NICE TO HAVE SKILLS:
Familiarity with ITSM / ticketing systems (e.g., Cherwell)
Experience writing technical and end-user documentation
Imaging and deploying PCs (2–5 years of experience)
#J-18808-Ljbffr