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Social Media Manager

Premium Guard Inc. (PGI), Memphis, TN, United States


Position Overview We are seeking an experienced and dynamic Social Media Manager to oversee and execute social strategy across PGI’s brand portfolio. This role is responsible for developing and managing content calendars, collaborating with design and marketing teams, publishing content, driving engagement, and building meaningful community presence across platforms.

This is not an entry-level posting role — this position requires strong strategic thinking, cross‑functional coordination, and brand discipline.

Key Responsibilities Strategy & Planning

Develop and execute a comprehensive social media strategy aligned with brand positioning and growth goals

Build and manage monthly and quarterly content calendars across all brands

Ensure consistent brand voice, tone, and visual standards

Identify opportunities to leverage product launches, partnerships, trade shows, and campaigns

Content Development & Collaboration

Partner closely with the marketing and design teams to concept, brief, and produce content

Provide clear creative direction for static posts, video content, reels, and short‑form storytelling

Coordinate product photography, lifestyle shoots, and influencer content

Ensure all content meets compliance and brand guidelines

Publishing & Optimization

Schedule and publish content across platforms (Instagram, LinkedIn, Facebook, TikTok, YouTube, etc.)

Optimize captions, hashtags, and posting cadence based on platform performance

Stay current on algorithm updates and platform best practices

Community Management

Monitor and respond to comments and DMs across all brands

Build engagement through proactive interaction

Escalate customer service issues appropriately

Foster strong relationships with industry partners and influencers

Analytics & Reporting

Track KPIs including engagement, growth, reach, and conversions

Provide monthly performance reports and insights

Make data‑driven recommendations to improve content performance

Cross‑Brand Management

Maintain alignment across multiple brand voices while ensuring each brand retains its unique identity

Prioritize content across launches, campaigns, and trade events

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