Online Home Specialist, Online Sales Counselor
De Young Properties, Fresno, CA, United States
Be the first voice. Be the difference. Drive the sale.
Online Home Specialist (OHS) - This is a full-time, on-site role. This is not a remote role.
Are you energized by high volume, high accountability real estate, love connecting with buyers, and thrive on turning online leads into kept appointments that convert to contracts? We’re looking for an Online Home Specialist who lives at the intersection of speed, service, and repeatable process.
This role is the heartbeat of our De Young Properties sales operation. You will be the first point of contact for future De Young homeowners and the bridge between online interest and onsite success. If you love structure, follow through, and winning on the scoreboard, you will thrive here!
What You’ll Love Doing:
Respond to online and phone leads within minutes, every time, using a defined contact sequence
Engage buyers via website chat, calls, email, text, and short personal video
Qualify buyers and match them with the best fit community based on needs, timeline, financing, and urgency
Set, confirm, and follow through on appointments with onsite agents, including reminders and outcome verification
Nurture aged and unresponsive leads, with disciplined persistence and clean notes
Own the CRM as our go to expert and trainer, with exceptional data hygiene and task discipline
Support marketing, email campaigns, and reporting, as assigned and on schedule
Use follow-up videos to create personal, memorable buyer experiences
Have a California Real Estate Sales License (not a requirement)
Love lead management, follow up, and staying organized, and you naturally run checklists and systems
Are tech savvy with CRM systems, email, and marketing tools, and you enjoy being held to metrics
Communicate clearly, confidently, and enthusiastically, while staying calm and consistent under pressure
Thrive in a Monday to Friday, 8am to 5pm on call environment
Enjoy being proactive, accountable, and highly collaborative, without needing constant supervision
Prefer process over improvisation and consistency over chaos
How You Will Be Measured:
Speed to first response and speed to live contact
Appointments set, appointments kept, and kept appointment rate
Appointment to contract contribution
CRM accuracy, notes quality, and follow through consistency
Compensation:
Bonuses tied to kept appointments and appointments that convert to contract
Top performers can earn into the 75k range annually
Why This Role Rocks: You’re not just answering leads. You’re creating momentum, building relationships, and directly impacting sales success. Your follow through is the difference between a missed opportunity and a signed contract. If you want to be at the center of a high performing real estate team where your process and persistence truly matter, this is your seat at the table.
Ready to be the voice that turns clicks into keys? Apply now. Apply online at www.deyoungproperties.com/careers
This is a full-time, on-site role. This is not a remote role.
Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
#J-18808-Ljbffr
Online Home Specialist (OHS) - This is a full-time, on-site role. This is not a remote role.
Are you energized by high volume, high accountability real estate, love connecting with buyers, and thrive on turning online leads into kept appointments that convert to contracts? We’re looking for an Online Home Specialist who lives at the intersection of speed, service, and repeatable process.
This role is the heartbeat of our De Young Properties sales operation. You will be the first point of contact for future De Young homeowners and the bridge between online interest and onsite success. If you love structure, follow through, and winning on the scoreboard, you will thrive here!
What You’ll Love Doing:
Respond to online and phone leads within minutes, every time, using a defined contact sequence
Engage buyers via website chat, calls, email, text, and short personal video
Qualify buyers and match them with the best fit community based on needs, timeline, financing, and urgency
Set, confirm, and follow through on appointments with onsite agents, including reminders and outcome verification
Nurture aged and unresponsive leads, with disciplined persistence and clean notes
Own the CRM as our go to expert and trainer, with exceptional data hygiene and task discipline
Support marketing, email campaigns, and reporting, as assigned and on schedule
Use follow-up videos to create personal, memorable buyer experiences
Have a California Real Estate Sales License (not a requirement)
Love lead management, follow up, and staying organized, and you naturally run checklists and systems
Are tech savvy with CRM systems, email, and marketing tools, and you enjoy being held to metrics
Communicate clearly, confidently, and enthusiastically, while staying calm and consistent under pressure
Thrive in a Monday to Friday, 8am to 5pm on call environment
Enjoy being proactive, accountable, and highly collaborative, without needing constant supervision
Prefer process over improvisation and consistency over chaos
How You Will Be Measured:
Speed to first response and speed to live contact
Appointments set, appointments kept, and kept appointment rate
Appointment to contract contribution
CRM accuracy, notes quality, and follow through consistency
Compensation:
Bonuses tied to kept appointments and appointments that convert to contract
Top performers can earn into the 75k range annually
Why This Role Rocks: You’re not just answering leads. You’re creating momentum, building relationships, and directly impacting sales success. Your follow through is the difference between a missed opportunity and a signed contract. If you want to be at the center of a high performing real estate team where your process and persistence truly matter, this is your seat at the table.
Ready to be the voice that turns clicks into keys? Apply now. Apply online at www.deyoungproperties.com/careers
This is a full-time, on-site role. This is not a remote role.
Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
#J-18808-Ljbffr