Associate Athletic Director Premium Tickets
Weston&Sampson, Inc., Kalamazoo, MI, United States
Associate Athletic Director Premium Tickets
Please see Special Instructions for more details.
External applicants should use the WMU - Application.
Internal applicants should use the WMU - Internal Application.
Posting Summary College
College Intercollegiate Athletics-DIV
Executive Area
Executive Area Intercollegiate Athletics
Department
Department Intercollegiate Athletics
Posting Number
Posting Number S1520P
Job Type
Job Type Full Time, Regular
Pay Type
Pay Grade
Pay Grade H
Campus Location
Campus Location WMU-Kalamazoo - Main Campus
Salary Range
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
Number of Vacancies 1
General Summary
Leads strategy and revenue generation efforts for premium seating and hospitality associated with ticketed athletic events. Develops and implements outreach and relationship building initiatives to maximize premium sales across current and future athletic venues. Plays a key role in advancing external revenue growth, enhancing fan experience, and delivering exceptional service to donors, sponsors, and premium customers.
Major Duties
Develops and executes comprehensive ticket sales strategies to achieve annual revenue goals, with emphasis on premium seating and hospitality offerings. Leads season, group, and single game ticket sales efforts focused on premium inventory and supports premium initiatives for major athletic events and venues. Plays a key leadership role in driving premium ticket sales associated with the Kalamazoo Event Center.
Cultivates and expands relationships with prospective and current ticket holders through targeted engagement initiatives such as events, hospitality interactions, site visits, and external meetings. Provides exceptional service to support retention, long term account growth, and customer satisfaction. Identifies and pursues new business opportunities and innovative ticketing offerings that enhance value and drive additional revenue.
Provides leadership and oversight for sales staff to support achievement of ticket sales and revenue goals. Guides staff development, fosters performance accountability, and ensures strategic alignment within the sales unit.
Collaborates with internal partners to design and implement ticketing initiatives that enhance the fan experience and support brand and revenue objectives.
Provides data, analysis, and insights to support strategic planning and monitors sales performance to inform data driven decisions that refine strategies and optimize revenue outcomes.
Ensures compliance with all applicable organizational, conference, and governing body policies and procedures and performs other duties as assigned by leadership.
Minimum Qualifications
Bachelor’s degree in related field from an accredited institution.
Three years’ relevant experience.
Progressive experience in sales, premium hospitality, or revenue generation.
Proven track record of securing high-value sales and maintaining long-term client relationships.
Excellent communication, interpersonal, and presentation skills.
Proficient with office software, including word-processing and spreadsheets.
Proficient with customer relationship management software.
Proficient with ticketing software.
Desired Qualifications
Master’s degree in related field from an accredited institution.
Five years’ relevant experience.
Progressive experience in sales, premium hospitality, or revenue generation within a collegiate or professional sports setting.
Experience launching or managing premium seating for new venue openings.
Familiarity with Salesforce, Paciolan and PACfund platforms.
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Must be able to work nights, weekends, and holidays as needed to support WMU Athletic Events.
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to:
https://www.wmich.edu/hr/enrollment-staff
Physical requirements and working conditions
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Supplemental Questions Required fields are indicated with an asterisk (*).
* Do you have a bachelor's degree in related field from an accredited institution?
Yes
No
* Do you have three years' relevant experience?
Yes
No
* Do you have a proven track record of securing high-value sales and maintaining long-term client relationships?
Yes
No
* Do you have excellent communication, interpersonal, and presentation skills?
Yes
No
* Are you proficient with office software, including word-processing and spreadsheets?
Yes
No
* Are you proficient with customer relationship management software?
Yes
No
* Are you proficient with ticketing software?
Yes
No
* Do you have a master's degree in related field from an accredited institution?
Yes
No
* Do you have five years' relevant experience?
Yes
No
* Do you have progressive experience in sales, premium hospitality, or revenue generation within a collegiate or professional sports setting?
Yes
No
* Do you have experience launching or managing premium seating for new venue openings?
Yes
No
* Do you have familiarity with Salesforce, Paciolan and PACfund platforms?
Yes
No
Do you have progressive experience in sales, premium hospitality, or revenue generation?
Yes
No
Documents Needed To Apply Required Documents
Cover Letter
Resume
List of References
Optional Documents
Other
WMU is an Equal Opportunity/Affirmative Action Employer. Minorities, women, veterans, individuals with disabilities and all other qualified individuals are encouraged to apply.
#J-18808-Ljbffr
External applicants should use the WMU - Application.
Internal applicants should use the WMU - Internal Application.
Posting Summary College
College Intercollegiate Athletics-DIV
Executive Area
Executive Area Intercollegiate Athletics
Department
Department Intercollegiate Athletics
Posting Number
Posting Number S1520P
Job Type
Job Type Full Time, Regular
Pay Type
Pay Grade
Pay Grade H
Campus Location
Campus Location WMU-Kalamazoo - Main Campus
Salary Range
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
Number of Vacancies 1
General Summary
Leads strategy and revenue generation efforts for premium seating and hospitality associated with ticketed athletic events. Develops and implements outreach and relationship building initiatives to maximize premium sales across current and future athletic venues. Plays a key role in advancing external revenue growth, enhancing fan experience, and delivering exceptional service to donors, sponsors, and premium customers.
Major Duties
Develops and executes comprehensive ticket sales strategies to achieve annual revenue goals, with emphasis on premium seating and hospitality offerings. Leads season, group, and single game ticket sales efforts focused on premium inventory and supports premium initiatives for major athletic events and venues. Plays a key leadership role in driving premium ticket sales associated with the Kalamazoo Event Center.
Cultivates and expands relationships with prospective and current ticket holders through targeted engagement initiatives such as events, hospitality interactions, site visits, and external meetings. Provides exceptional service to support retention, long term account growth, and customer satisfaction. Identifies and pursues new business opportunities and innovative ticketing offerings that enhance value and drive additional revenue.
Provides leadership and oversight for sales staff to support achievement of ticket sales and revenue goals. Guides staff development, fosters performance accountability, and ensures strategic alignment within the sales unit.
Collaborates with internal partners to design and implement ticketing initiatives that enhance the fan experience and support brand and revenue objectives.
Provides data, analysis, and insights to support strategic planning and monitors sales performance to inform data driven decisions that refine strategies and optimize revenue outcomes.
Ensures compliance with all applicable organizational, conference, and governing body policies and procedures and performs other duties as assigned by leadership.
Minimum Qualifications
Bachelor’s degree in related field from an accredited institution.
Three years’ relevant experience.
Progressive experience in sales, premium hospitality, or revenue generation.
Proven track record of securing high-value sales and maintaining long-term client relationships.
Excellent communication, interpersonal, and presentation skills.
Proficient with office software, including word-processing and spreadsheets.
Proficient with customer relationship management software.
Proficient with ticketing software.
Desired Qualifications
Master’s degree in related field from an accredited institution.
Five years’ relevant experience.
Progressive experience in sales, premium hospitality, or revenue generation within a collegiate or professional sports setting.
Experience launching or managing premium seating for new venue openings.
Familiarity with Salesforce, Paciolan and PACfund platforms.
Special Instructions to Applicants
External applicants should use the WMU – Application.
Internal applicants should use the WMU – Internal Application.
Additional Position Information
Must be able to work nights, weekends, and holidays as needed to support WMU Athletic Events.
Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, go to:
https://www.wmich.edu/hr/enrollment-staff
Physical requirements and working conditions
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Supplemental Questions Required fields are indicated with an asterisk (*).
* Do you have a bachelor's degree in related field from an accredited institution?
Yes
No
* Do you have three years' relevant experience?
Yes
No
* Do you have a proven track record of securing high-value sales and maintaining long-term client relationships?
Yes
No
* Do you have excellent communication, interpersonal, and presentation skills?
Yes
No
* Are you proficient with office software, including word-processing and spreadsheets?
Yes
No
* Are you proficient with customer relationship management software?
Yes
No
* Are you proficient with ticketing software?
Yes
No
* Do you have a master's degree in related field from an accredited institution?
Yes
No
* Do you have five years' relevant experience?
Yes
No
* Do you have progressive experience in sales, premium hospitality, or revenue generation within a collegiate or professional sports setting?
Yes
No
* Do you have experience launching or managing premium seating for new venue openings?
Yes
No
* Do you have familiarity with Salesforce, Paciolan and PACfund platforms?
Yes
No
Do you have progressive experience in sales, premium hospitality, or revenue generation?
Yes
No
Documents Needed To Apply Required Documents
Cover Letter
Resume
List of References
Optional Documents
Other
WMU is an Equal Opportunity/Affirmative Action Employer. Minorities, women, veterans, individuals with disabilities and all other qualified individuals are encouraged to apply.
#J-18808-Ljbffr