Product Manager - Digital Experiences

Product Manager – Digital Experiences Location: Celebration, FL (Hybrid) Overview We are seeking a Product Manager – Digital Experiences to lead the strategy, delivery, and ongoing enhancement of customer-facing digital platforms in a sales and marketing context. This role partners with cross-functional teams across technology, marketing, creative, legal, and finance to optimize digital products that drive business growth and enhance user experiences. This position is ideal for someone who enjoys working at the intersection of business strategy, technology, and customer experience, and thrives in a collaborative, fast-paced environment. What You’ll Do Define product strategy, maintain roadmaps, and prioritize features for marketing and sales digital platforms. Translate business needs into actionable requirements, including epics, user stories, and acceptance criteria. Manage and prioritize the product backlog using Jira; lead UAT, defect resolution, and QA validation. Collaborate with technical and creative teams to identify issues, remove blockers, and implement improvements. Support ongoing platform enhancements, monitor performance, and recommend new capabilities. Participate in hands-on feature configuration, page layouts, and CMS management. Explore AI tools and integrations to improve efficiency and digital operations. Basic Qualifications 3+ years of product management or related experience Experience translating business needs into product requirements and technical deliverables Ability to collaborate across cross-functional teams and influence without direct authority Strong verbal and written communication skills Experience managing multiple high-priority projects in Agile environments Preferred Qualifications Experience with Jira, Confluence, Miro, Smartsheet, Microsoft collaboration tools Familiarity with CMS platforms such as Adobe Experience Manager or similar Knowledge of home inventory management or sales platform experience Experience with analytics, reporting, and AI-enabled tools Strong organizational skills, attention to detail, and ability to work in fast-paced environments What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-DT1 #LI-Hybrid