Customer Service Representative

Rent-A-Fence Wholesale is a premier provider of temporary chain link fence panels, privacy screens, and crowd barricades. As a trusted supplier in the industry, we are committed to delivering high-quality products designed to meet the needs of construction, event, and security professionals. Our San Jose, CA-based team values reliability, customer satisfaction, and excellence in service delivery. Role Description

This is a full-time on-site role for a Customer Service Representative, located in San Jose, CA. The role involves providing outstanding customer support by addressing inquiries, resolving issues, and ensuring a positive customer experience. Day-to-day responsibilities include handling customer calls and emails, processing orders, managing complaints, and ensuring customer satisfaction through timely and accurate service. The Customer Service Representative will also assist in maintaining records of customer interactions and contribute to process improvements. Qualifications

Strong skills in Customer Service, Customer Experience, and Customer Satisfaction Proficiency in Customer Support and resolving inquiries and complaints effectively Excellent communication, problem-solving, and interpersonal skills Ability to manage multiple tasks simultaneously while maintaining attention to detail Proficiency in using customer relationship management (CRM) software is a plus Strong organizational skills and ability to work collaboratively within a team High school diploma or equivalent; additional education in business or a related field is an asset

#J-18808-Ljbffr